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Hello,

 

Images have stopped loading on our site. It is happening to different people on different computers in different countries... We cannot be sure if they began today or earlier. Is this something we can fix from the AP? My thanks in advance if anyone knows the answer.

 

Could contain: Page, Text, File

 

Could contain: Page, Text

 

 

Thanks,

Nigel

Solved by nigeld27

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  • Community Expert

Are you using a modified Pages template here? If so, please revert to an unmodified one.

 

  • Author

Hi @Jim M. Thanks for the response.

 

We are using @opentype's Supergrid template for pages for years now. Has something changed recently to stop templates from working?

  • Community Expert
49 minutes ago, nigeld27 said:

Hi @Jim M. Thanks for the response.

 

We are using @opentype's Supergrid template for pages for years now. Has something changed recently to stop templates from working?

Unfortunately, they are outside our scope of support so you would need to contact opentype for support issues.  

  • Author
  • Solution

For any future readers, the error was caused by our Hubspot Tracker Code being in the "Page View Javascript" (in Page Outputs) that caused the problem. Thank you @opentype for helping me figure it out.

  • Community Expert

Glad to hear you managed to get the issue resolved 🙂 

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