PookyMacMan
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Posts posted by PookyMacMan
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Hi Ryan,
Thank you for such a great app!
I have a question related to searching. Since we run a product support forum, we change our prefixes frequently to indicate the status of a topic, such as Customer Review, Resolved, Tier 2 Review (for higher level staff). However, for example when Tier 2 staff want to check for topics marked with Tier 2 Review, and they click on the Tier 2 Review tag, all topics that are or were tagged with Tier 2 Review come back in the search (such as a topic now marked Resolved, but were Tier 2 Review prior).
Is this something related to the Tags & Prefixes app that I (or you) can fix, to somehow remove the old tag/prefix data? Or is this related to how IP Board handles things?
Let me know if you need more info.
Advanced Tags & Prefixes - IPS 4.x
in Marketplace
Posted
Hi there, sorry I haven't replied.
I don't see the prefixes listed as tags in the forum listing, and I can't see where they would be listed in the database. Where would I look exactly for the tag listing per topic in the database, or is the list on the forum front end sufficient?
I tried recaching the tags, but it still displays the old topics as I mentioned above.
Thank you!