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Jim M

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Everything posted by Jim M

  1. Jim M
    What are your settings set to here?
  2. Jim M
    Is this something you can run into yourself by viewing as a guest? I have also tagged this to a developer to see if they can shed some light here.
  3. Jim M
    ROOT_PATH should be defined in the init.php as the PHP __DIR__ and that is used in our software. Third party applications/plugins should be using a separate constant. Does the error list third party applications/plugins? If so, you can try disabling those.
  4. Jim M
    Odds are that you are missing modules for PHP 8.1 configuration. You will want to have your hosting provider change you to PHP 8.1 and then upload and go to the following file in your browser. That will outline anything required by our software to function.
  5. Jim M
    It is generally better to resolve (or your case disable the customization) the issue than revert but we do have backups on cloud.
  6. Jim M
    I'm afraid, third-party customizations are outside our scope of support so you will need to work with a third-party provider if you wish to review these further. The upgrade is needed to resolve your issue with downloads. The upgrade is a relatively minor one so you can, of course, upgrade and disable your third party applications/plugins/themes if you run into any issues.
  7. Jim M
    PHP 8.1 is the latest PHP supported by Invision Community. I haven't personally tested 8.1.31 but it should work as it is a part of the 8.1 series.
  8. Jim M
    I'm not quite sure what you mean, correlation is not causation. Just because it happened on the same date doesn't mean it is the same problem. Could be some bot accessing it. I would ensure your custom theme is up to date, along with all third party applications/plugins to start to rule out anything in the software.
  9. Jim M
    Could you please try this on an unmodified theme and language pack? If you're still seeing the issue, please let us know where this is.
  10. Jim M
    That could be simply someone typing that in there.
  11. Jim M
    The easy solution is just to hide it via CSS. I'll let the devs answer if there is a better way.
  12. Jim M
    Get that something like this is quite frustrating to those who use it but we simply do not just remove a feature because we feel like it. We do extensive research on our clients' usage, how the feature is being used, and trends in the space. Simply because other software has it doesn't mean it makes sense for our software to have it. We also have finite resources to spend on a development feature so at some point something has to give. Many third party authors have expressed interest in filling the void we are leaving so you may be able to keep the feature. You will want to research that to see if any have committed to it for version 5. Status updates are different than private messages.
  13. Jim M
    Yes.
  14. Jim M
    Correct. Facebook now requires a business entity for accessing most, if not all their API. Most of the access should still be the same or relatively as much but that information may be futile if you are unable to meet their requirement of a business entity.
  15. Jim M
    That particular error was generated on Saturday it looks like. If you manually run it, do you get a new one?
  16. Jim M
    Fluid view is very different to the other views. It pulls in significantly more data as it lists topics in all or a selected amount of forums. The other views do not do this.
  17. Jim M
    Completely remove 😉
  18. Jim M
    That is correct 🙂
  19. Jim M
    Glad to hear!
  20. Jim M
    Staff are generally excused from the moderation queue. There is a group setting for this but it is global, not per forum. I would likely just suggest to have your staff set their replies as hidden.
  21. Jim M
    Nope. Just a specific bug you ran into this time on this release. Typically staying up to date on releases will help as well 🙂
  22. Jim M
    Please submit a contact request to our accounts department for assistance with cancelling your license: https://invisioncommunity.com/contact-us As you’re self hosted, you would just take a backup of the files and database and that will be what you restore should you wish to resume your community. Once you get the backup, you can decommission your hosting.
  23. Jim M
    The IP address listed there is returning a 1 from the Spam Defense so that means they are OK to register. You do have Spam Analysis turned on, which we have some improvements for in a future release, however, this could be marking something that they are posting as spam. You may wish to disable this temporarily to see by going to ACP -> System -> Smarty Community -> Spam Analysis.
  24. Jim M
    I have performed the upgrade for you at this time.
  25. Jim M
    I would suggest contacting your hosting provider or server administrator to ensure you're looking at the right path. That would indicate that the files were uploaded to an incorrect path or not all were uploaded (namely the index.php) If the correct path is being used to the URL mentioned, you would want to check permissions and ownership. If all the above checks out, there would be a server configuration issue.
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