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Jim M

Invision Community Team
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Everything posted by Jim M

  1. That is your access log, we would need the error log.
  2. That can be done in ACP -> Statistics -> Forums -> Posts.
  3. This is old documentation but to a degree should be ample to understand it: https://invisioncommunity.com/developers/docs/development/extensions/corefilestorage-r138/ You can also look at available items in the developer package, such as our core applications and how they implement this extension.
  4. The answer was to express that it isn't Cloud vs Classic (self-hosted), it is a feature decision to place it in certain package tiers.
  5. That would have been in reference to do we have a tool. As mentioned, custom language translations are outside our scope of support unless there is an issue with the underlying language system. My suggestions to start your troubleshooting would be to look into the specified key that is causing an issue using the tool below and then comparing the translation string value to that of an unmodified language pack. https://invisioncommunity.com/4guides/themes-and-customizations/languages-and-localization_326/translating-using-the-visual-language-editor-r119/
  6. If you switch to an unmodified theme do you still get the error?
  7. As mentioned, there is an error preventing it from doing so and we will need the server error log entry to determine what that error is.
  8. Looks like there is a 500 Internal Server Error preventing the page from loading. Please check your server error logs and provide us that entry (please do not provide the whole log).
  9. Total topics/posts is contained in the "Forum Statistics" block. If you want total content throughout all applications, we do not have that.
  10. Assume these are missing from your server's storage? If so, you can just upload them there to the corresponding URL for the image. You can right click on the missing image and copy image URL to find where it's at.
  11. Could you please provide a link to the page in question? If you do not wish to post this publicly, please add it in the notes section of the access details page of the Client Area.
  12. Blocks now have variants to them with different views which you can assign to the same block of data (e.g. topics). Here's an example of what may look more familiar to you from version 4:
  13. I believe my colleague just re-uploaded them for you so likely they got lost in the BackBlaze migration
  14. Classic will not be receiving the feature at this time.
  15. It is not Cloud only, it is Team and higher only.
  16. Community Experts are Team and higher only.
  17. Were the images present prior to migrating to BackBlaze? Did the migration of moving those images fail to BackBlaze? Making sure that your setup of BackBlaze is working is the first step here.
  18. You would need to compare the language strings to the unmodified language pack then and see where the issue is. The issue is more than likely your language pack is plainly not compatible so you will need to update it. I’m afraid, that is outside our scope of support as we will not translate a site for you and keep it up to date. However, we do support the underlying translation system so if the language string is the same as an unmodified language pack and still not working, we can investigate.
  19. You will want to review your language pack with the author and ensure it is compatible with the release you’re on. I’m afraid, we do not support the language pack themselves but if it is something underlying in the language system we do. If it’s not happening on an unmodified language pack, it likely is the language pack.
  20. If you don't plan to upgrade them then yes, it is not an issue to delete them. However, if you plan to use a third party application/plugin from version 4 in version 5, you're deleting data by uninstalling it. That could be valuable data to the community owner/members. If you meant, delete the files on the file system, that is rather different so out of an abundance of caution, you may wish to clarify when providing instructions. It still is not recommended, however.
  21. Would check on an unmodified theme and an unmodified language pack.
  22. You would need to register prior to running the database command. Otherwise, there is no user for you to access.
  23. Jim M posted a post in a topic in Feedback
    These items can be adjusted in the Theme settings. To make it a little more like version 4 and what you're used to, you can use these settings:
  24. Sorry, I am a little confused by what you mean. Did it highlight primary or secondary? I would expect the former there and not the latter.
  25. Typically, secondary groups operate at an unknown level to users, so we typically do not display these. That would require customization to get it to appear as secondary.