autumnwalker

Also having the same issue running on 4.7.18.

I'll take a look for next upgrade.

I just upgraded - it was two versions out of date according to "Get Support" in the admin CP.

I recall on previous versions of IPB a blue (or sometimes red) banner / notification would appear when logged into the board as administrator and a software update was available. I don't seem to get those banners anymore. Were they removed or am I missing something?

Appears to have stopped and the "repeated log message" warning under support tab is gone. Thanks!

Repeated item showing up in my logs. Unclear what this is / what I should do. The URL of the page that the error occured on does change at the &url=xyz

Thank you Marc.

Invision Community - any further thoughts on this? I can reproduce when I set max image dimensions to save in the IBP settings. I believe that eliminates an issue with the resizing that happens in iOS, right? If max image dimensions are off and the "resized" and HEIC > JPEG conversion is done in iOS the photo rotates correctly. If IPB does a resize then the image rotates incorrectly.

Thanks Randy! Your exif looks the same as mine and you have photos set to resize. Have you tried uploading a photo larger than 1200x1200?

@Randy Calvert do you resize your images via IPB? System > Settings > Posting > Maximum image dimensions to save.

Further testing ... if I set "Maximum image dimensions to save" to unlimited it seems to work regardless of HEIC ("high efficiency") or JPEG ("most compatible") setting on iOS. I've tested with the original "wheel" photo and I've tested with a number of photos I have taken myself. Every time I try on my vanilla Ubuntu 22.04 install with maximum dimensions set to "unlimited" in IPS it works. Every time I restrict the max dimensions in IPS it fails.

can you share a screenshot of the exif section of phpinfo?

Circling back on this - I just installed a fresh Ubuntu 22.04 server and have a test forum up and running. Uploading the same image and it is not rotating. I can successfully rotate it from CLI. I noticed that when I view exif data from CLI it indicates exif version 2.21 on photo. phpinfo indicates support for version 220 which I understand equates to 2.20. Does hosted IPB have a php compiled that supports a newer version of exif data?

Thanks Stuart. I am unclear why 4.6.12 fixed the issue for some users, but not others if this is an iOS problem. I understand that it could be an iOS problem; however we also have an Android user reporting what seems to be a similar issue. IPS also said it was a problem with my server before later deciding there was a software fix / update which did solve the problem for some clients. Unless the other clients with this problem have the same server build that I do, the only common thread here is IPS.

Thanks Marc. Per my and others previous posts - those HEIC files are converted on iOS device before being uploaded to the server. I provided you the purest source file I could so you could replicate / test. When I upload that HEIC file from my iPhone to this forum the iOS device converts to JPG and IPB rotates appropriately. When I upload that file to my forum the iOS device converts to JPG and IPB does not rotate it. It's not just my board, others reported it too; Invision acknowledged it and released a fix. Since the 4.6.12 fix myself and others are still reporting the issue so it is not resolved. Happy for it to be an issue on my server, but it's not just me reporting. IPB says my server meets requirements. EXIF is loaded.