zenzoidman

Well this is exactly the issue. All the settings are correct, and emails are being sent out by our system, including a test that I sent just now, but they do not seem to be sent via Sendgrid. The email header has no mention of being sent via Sendgrid, and no emails from my Invision board site show up in the activity log on my Sendgrid dashboard. Ah, okay -- I found what seems to have been the issue. I had to re-save the email settings (even though I had done so already), and now it is sending through Sendgrid. Seems that if you change any of the Sendgrid integration settings, you then need to go to the email settings page and re-save it to get the emails to go through Sendgrid. Thanks for your help!

Yes, I believe this is the setting you're referring to And here's what I have on the Integration page for Sendgrid. Anything I'm missing?

Hello, I have our site set up to send all emails through Sendgrid, but it does not seem to be sending any via Sendgrid. I have done all the required configuration setup that I know of (created an API key, domain authentication, and single-sender verification, etc.). Is there a step that I'm missing? Thank you

Thank you! I can confirm that the button works properly now. What was the issue?

Sorry about that -- it looks like the account did not have the proper permissions set up. It should have access to the ACP now.

Appreciate your time looking into this, Daniel! I have updated our access information, so it should be correct.

Thank you, Jim!

Hello, We're getting this error when I click the analytics button in a topic: Even when running default theme, we get this same error message. Any ideas on what the problem could be or where to start looking? Thank you, Scott

Just wanted to update what we found in case in helps anyone else. @Jim M was right on-- it was a server configuration problem. Specifically, it was a conflict with the Apache module mod_reqtimeout. The issue was resolved by disabling that module. Thanks again!

Hi @Jim M, nice to talk with you again. Great info, thanks! I did not know this. Will relay this to our host and ask them. Thanks for your help and any other pointers you may add. @Randy Calvert We're not using a cloud server. Just a dedicated server in a datacenter.

Hello, I keep getting the following error when trying to upload PDF files on the slightly larger side. Files uploads around 20 MB will sometimes complete and sometimes not, but if the file is around 25 MB or larger, it never completes, and I get the following error: I have seen elsewhere that this is usually a PHP settings issue, but it persists even after setting extraordinarily generous PHP ini settings, for example: max_execution_time = 600 max_input_time = -1 (I assume -1 means unlimited, but I have also tried with this setting at 600 to no effect) max_input_vars = 16000 memory_limit = 2048M post_max_size = 1024M upload_max_filesize = 512M Are there any other server configuration options that I should check? Anything else other users have reported as causing this issue? Thank you!

Actually, the post did end up putting me on the right track. I followed its suggestion and added an additional line to my.cnf for innoDB: innodb_ft_min_token_size=2 And that, in additional to ft_min_word_len=2, made two character search terms work. Appreciate your time, Randy -- hopefully this helps out anyone else trying to make this work.

Thank you for your response, Randy. I understand that it's not something support can help with directly. I'm just hoping to be pointed in the right direction. The problem is that I've already changed ft_min_word_len to 2 in my.cnf. I then restarted MySQL, rebuilt the search index, and cleared the system cache. Still no two character search. I saw in another post that, if you have database tables running on InnoDB, then there's additional configuration that needs to be done. Do you know if that's the case? Here's the post I'm referring to.

Hello, What parameters do I need to adjust to allow my IPS search bar to search using 2 character search terms. Currently, if I put in a 2 character term like "GE" it pulls up nothing. Thanks!

Hello, I've been struggling to keep my site's response time down recently, and I wonder if there are some server settings that I should adjust. Are there any general recommendations for php.ini settings or other server adjustments that would help keep the site running quickly? Thanks!