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Everything posted by Randy Calvert
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This would not change anything. It would mean IPS would automatically have it disabled for any cloud customer that had been moved over. It does not magically fix any past feature compatibility issues. IPS is moving to CF for security, not for the rocketloader feature.
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That and I assume the savings vs AWS would be HUGE. As someone who has paid a few AWS bills before, I know how it can be a left arm, right leg, kidney, and first born. Most likely able to hire a few more people with the savings alone. 🤣
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My cloud site has been down for almost 2 hours. I opened a support ticket an hour ago, but support says they cannot help because my site is pointed to IPS via CNAME instead of the root domain being parked at IPS nameservers. This setup was confirmed by @Marc and @Charles as being just fine. It has been fine for more than a year when it was first onboarded last October. Now I’m being told it’s unacceptable while I’m out of the country in the middle of the ocean on a cruise. I’m expected to rearchitect my dns setup with literally zero notice. I have been a huge supporter of IPS historically and have been a customer for literally decades but the way this situation is being handled is causing me to rethink my relationship. I’m being asked to provide a ticket ID number for when this was done, but your support system does not give that to customers. A ticket ID is not shown in the email and there is no web portal for us to access to see this. How am I as a user supposed to help find the case? I’m beyond frustrated at this point and severely disappointed in how this is being handled. I don’t think I’m asking for much for my site to be kept online when I’m spending 230 bucks a month for a premium service.
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YouTube videos are embedding too large
Randy Calvert commented on WebCMS's bug in Invision Community 5: Beta Testing's Bugs
Now you are just being needy. 🙂 -
There was a third party resource that added this functionality. It’s never been a part of the base software. IPS can’t advise on things done outside of the software. You would need to find a third party developer to see if they are going to offer this for v5.
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That would then mean supporting it. Given those languages are not spoken by support, that would make things much more difficult here on the forums and for when support cases have to be escalated. It would also mean significantly more work for all of the documentation, product guides, etc. The cost vs reward benefit typically does not work out.
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Log in issue and more after logging in
Randy Calvert replied to harry m's topic in Technical Problems
You have to give the admins permission to access moderator functions. Admins don’t automatically have the ability to moderate. Being an admin by default means you have access to the AdminCP, not the ModCP. You can add the admin group or individual users as moderators using the steps in the link above. -
Here's Beta 6
Randy Calvert replied to Matt's topic in Invision Community 5: Beta Testing's Beta Discussion
Just for that, they're going to skip version 7 and make it name it "Beta Snow Leopard". 😄 -
There can be UP TO a 15 minute delay. This is because users that are not logged in will be served cached content directly from the CDN. It reduces work on the server and improves performance, especially for search engines (who crawl the site as a guest). When you are logged in as a user, content is "real-time" by serving content as no-cache and no-store.
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Print to PDF in dark mode problematic
Randy Calvert commented on KT Walrus's bug in Invision Community 5: Beta Testing's Bugs
This looks to be limited to Safari on iOS. It does not happen in Safari on the laptop, nor Chrome on iOS or desktop. I could not replicate this on Edge or Firefox either. I also tested a dozen other darkmode sites and this happened on iOS on Safari for each of those sites when attempting to print to PDF. This looks to be a browser issue and not a IPB issue. All others browsers printed as the normal light mode including IPB sites. -
Amazon SES, SMTP Error Log - 350 message limit?
Randy Calvert replied to sound's topic in Technical Problems
Don't use SMTP... it can slow down performance when you have very large topics as a result of notifications, and there are situations like this. There are a few third party plugins that leverages the APIs to send mail through SES using the API. For example, @Jon Erickson has one that I've personally used that is fantastic and has worked great... https://store.deschutesdesigngroup.com/buy/0182a1f0-48ea-4438-9b40-293441be9f85 @stoo2000 also has one as well. I've not personally used it, but including a link for you. https://ipb.silvesterwebdesigns.com/file/9-mail-bouncer/ -
Missing features in version 5
Randy Calvert replied to EliasM's topic in Invision Community 5: Beta Testing's Beta Discussion
It’s situations like this that actually makes companies communicate LESS. When you expect every decision to be made before talking about something, it takes much longer to get out as you can’t really start sharing till the end. In this case, Invision is sharing info as they have it. They are giving customers longer runways to plan for big changes so there is less problems long term. But at the same time that means not everything can be perfectly and fully articulated because not everything has been decided yet. To say it’s a failure of organization is patently wrong. It would be IF they actually released the product without decisions being made. Instead you are being given info as it’s decided and have had a much fuller insight into what has been happening throughout the entire development process. -
An IPS staff person can correct me if I'm wrong, but my read of this was not that everything had to be ONLY under uploads, but that it had to be in a single location. Today, you could have a different storage location for each of the following: Advertisements, Attachments, Badges, Club Custom Fields, Clubs Images, Custom Emoji, Icons & Logos, Image Proxy Cache, Login Method Icons, Profile Photos, Custom Profile Fields, Social Media Promotion Images, Ranks, Reactions, Referral Banners, Theme Resources, Forum Cards, Forum Icons, Customer-Uploaded Advertisements, Support Request Custom Fields, Purchase Fields, Customer Fields, Payment Gateways, Product Groups, Product Images, CMS Media, CMS Pages, CMS Records, Calendar, Event Cover Photos, Gallery Images Do we really need a custom storage location for login method icons or custom profile fields, etc? It SOUNDS like they're saying you'll define a single location for storage (be it the "uploads" folder or an S3 bucket or whatever). Everything would be stored in that location, whatever/wherever it might be. So you could continue to use a CDN, however you would not be able to have multiple subdomains for each of them. It would simply be cdn.domain.com/club_images and cdn.domain.com/attachments or whatever the taxonomy is going to be.
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Migrating from CentOS to Linux (Alma 9)
Randy Calvert replied to bassangler's topic in Classic self-hosted technical help
Forgot these... doc_root is not needed by the software. IPB itself is not aware of error_log. The path does not matter to IPB, but you might want to be aware of where the various error log files are written for your server. IPB itself does not care about how you run PHP. I personally would run it as FPM instead of as a CGI/FastCGI, mod_php, or suPHP. -
Migrating from CentOS to Linux (Alma 9)
Randy Calvert replied to bassangler's topic in Classic self-hosted technical help
It's not officially supported. The only web server supported is Apache. There are some functions that IPB will prompt you to disable if they're not already. The software will continue to work, but it's recommended you disable them to improve your security. If you really want to disable this, you should be able to. There might be areas that don't work properly without this. In searching this forum for fopen, most of the results have been around 3rd party resources. So definitely check any that you utilize. This is required. These are not needed. For the most part, run the compatibility checker to see what is required for the software to run. -
I Think I broke my website...
Randy Calvert replied to Allison Ramirez's topic in Technical Problems
It's not under the Content tab, it's under the Group Settings tab once you have selected the group you want to give permission to. -
To be honest, it's not worth it for a month or so. It's a very manual process on both ends and I believe if you are not planning to host for a year, the import fee is around $500. The import was free when I moved my site as I signed up for a year. Essentially you would agree on a date with the staff to turn your current site offline and provide a full copy of your site files along with an export of your database. (This is done so you don't lose content from when you export and when your site is actually moved.) You would upload everything to a space provided by IPS. A member of the staff would import everything and make it available on a temporary URL. Once you are happy, you would confirm with IPS and point your DNS to them. When I did it, I turned my site off at midnight eastern and exported everything. Marc had everything imported for testing by 7am and I was done testing by 7:30. By 8:00, DNS pointing was complete and the site was live. To leave would be a similar process... you would need to turn your board offline. Afterwards, a member of the staff would then export a copy of your database. You would need an active self-hosted license to receive the board files, otherwise you would get just the database and the uploads/applications folder (everything but the codebase).