JohnDar

Same problem here, following upgrade to 4.7.0. With "Advanced theme editing" enabled, I can only see core-front-custom-custom.css. None of the other css files are showing. I have also run the support tool and cleared the cache and the issue remains I made a note of css files I need to revert, after updating but now I'm hamstrung and can't do the reverts.

Though I better mention that this also happens when re-ordering products, but only if you are viewing a list of products within a single product group list. To get the error to manifest, you need to edit a product which is in a product group with a few items in it. Once you 'save' you are taken to a list of all the products within that group (not the full list of everything in all product groups). If you try to re-order the items here, the3S101/B We could not locate the item you are trying to view. error will appear. The top level re-ordering works fine. This is most likely the same issue, but just flagging it, in-case.

Perfect, thank you. That's what I was looking for.

I have my board configured so that Guests can't view any of the Activity Streams. However, I don't seem to be able to hide the Status Updates stream. It still shows and loads the contents to guests. I can't seem to track down where the permissions for the status updates might be hiding. Any help would be very much appreciated.

It would appear that the hosts weren't actually affecting the issue. The Forum was coming back after a few minutes on its own. I suspect they thought they had fixed it, each time they started investigating. Following the advice above from @kotaco, to increase the max_input_time, I found that increasing from 30 seconds to 60 seconds cut the errors by about 70%. I then increased this to 90 seconds and a week in, the errors have stopped. Result. I don't know what changed that required this modification. I have always run on the default 30s limit, previously. It's difficult to determine whether this issue started following an IPS software update or whether it might be related to some change on the hosting server.

The hosts tell me they are not caching after all. Getting a straight answer about what they do when they investigate this is a challenge. Having changed the "max_input_time" to 60, as suggested above, the errors have become less frequent and seem to last around three minutes. On the most recent occasion, the usual 500 Error was intermittently replaced with this: Note that this was using the default theme and also logging into the ACP. I don't know if this is at all significant, but thought I'd post it, just in case.

Thank you, I will take a look at that, though the value is currently set to 60. May I ask what value fixed it for you? Yes, the hosts just told me they had cleared the server side cache.

Thank you for the suggestion, however, template caching is already disabled.

I have an ongoing intermittent issue which seems to happen at around the same time each week. My community fails to load, producing a generic 'Error 500' page. When this happens, checking with the ips4.php update checker works and returns a clean bill of health. The error happens on the standard theme and when logging into the ACP, as well as my modified theme. The hosts have managed to fix the issue and have told me they have cleared the server cache and (once) told me it was a permissions issue. They can find nothing further amiss on their side, despite repeated support calls, each time it happens. The system log produces the following entry when the issue occurs: Are you able to shed any light on what might be causing this? Thank you 🙂

Same here, not working properly since upgrade to 4.6.11

Is there a way to change the validating state, when a validating member purchases a product during registration? I'd like to fast track members who do this, rather than have them wait for their accounts to be approved. This used to happen automatically by bumping the member into a secondary (more advanced) user group, but now they just sit there, in that advanced group, awaiting validation.

I have my Gallery images stored on S3. They were originally on my server, some years ago but I migrated over. I suspect that there are a considerable number of images saved on S3 that are no longer actually in the Gallery. I'm not sure why this would be, but even taking the different sizes into account, the numbers don't add up. Is there a way that unwanted/unused/orphaned images can be identified and removed? Doing this could potentially save me a bit of cash.

I have multiple new system log errors related to push notifications for reactions. One of my members has reported that they have received 96 duplicate notifications for reactions in one of their topics. (I'm uncomfortable with this new support regime. What do I do if I don't want to share my issues publicly?) Edit: just found the support option in the Client Area, so using that.

I suspect my explanation is over complicated. Try posting a test status update somewhere, with a couple of photo attachments. Edit it and you'll see the attachments are present at the bottom of the edit window. Convert it to a post and go in and look at that version. Edit it and you'll see that the attachments are no longer listed at the bottom of the edit window. You'll find that the thumbnail images are still present in the actual post, but these will get wiped when the housekeeping runs, because the attachments are no longer associated with the post.

I have come across a serious issue when using this plug-in... For info: I use the thumbnails feature in IPS, so images on my Forum show as smaller versions, with the full-sized versions appearing when clicked. It's also worth noting that I host my images using S3. The issue: If a status update contains attachments, when it is converted into a post, the thumbnails are retained but the linked hi-res versions of the images are not. This means that they are available to begin with, but after a few hours they get removed my the system housekeeping. This means that when the thumbnails are clicked on, to display the large versions of the images, they not longer exist and appear broken. This can be verified by editing a converted post containing an attachment. When edited, no attachments are shown as being associated with the post.

Thank you. The hidden group thing is no biggie. I must have dreamt it. I have noticed that the "Allow filtering by this group?" setting, which hides a group from filters such as the online user list and member search is not honoured. I look forward to the marker colours coming back soon. 🙂

I have recently upgraded from Member Map and everything seems to have gone OK (other than a slight interlude dealing with an update from PHP7.1). I now see all my markers but they are all shown as blue pins. They were previously different colours for different member groups. To fix this, I jumped into the group permissions and edited the pin colours back to how they were. However, this hasn't worked. Also, I seem to remember there was a way to hide certain groups from the map, so the pins are not shown. Am I imagining this or is/was it a thing? Any help/advice much appreciated.

Thank you. I'm currently using version 7.1 because the site fails on any version beyond that. Why that should be is currently under investigation.

Just updated my Forum and also the Community Map. I get this error when I click on the 'Map Manager' link in the ACP...

I'm running Invision version 4.4.9.1 and I'm having an issue (in Snow version 1.3.2) where the snow doesn't stop at the bottom of the page. It continues falling forever and causes the browser window (Chrome) to infinitely extend downwards to accommodate the flakes. This happens on the default theme. Snow version 1.3.1 works fine.

Many thanks. That worked.

Following the latest IPS update to v4.4.3, the Featured Content slider on my site has developed a bland grey background, whereas before it was transparent. I've reverted back to my previous version (of Featured Content), 4.4.6 for now. Before: After:

One of my members spotted something odd, related to the map. (Note I haven't upgraded to 4.4.0 yet).. When viewing all activity in the activity streams the following appeared in the list showing that there was a new comment on a map marker: Where it should say something like "John replied to a comment..." it has something that looks more 'codey', highlighted by the arrow. Not a big issue, but I though I'd mention it in case it is evidence of a bigger problem.

OK, further to my post above, I think there is porobably a bug: I have a marker group which is imported from a KMZ file, generated from a Google map I administrate. If permissions for this marker group are set so that the group doesn't show on the map, then the search works fine. If I display this group on the map, the search will fail (with the error in my previous post), if the word being searched is present within the imported map data. I can provide the KMZ file, if you would like to test this.

I'm certain that this is an issue with my site/db rather than the Member Map itself: When I do a search and search for member map members, the search fails with, Some of my members use names that are also words that people might search for and this causes general searches to fail too, when the name clashes with the keyword. I had problems a few weeks ago with the 'clubs' bug and had to restore the member table. I suspect this might be the issue. Any help much appreciated.