Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted 22 hours ago22 hr We sell membership as a product. The benefit is promotion to paid member group, which gives access to more forums. The product can renew automatically.We need to raise membership cost. If we change the price of the product, we’ll break renewals and lose income from members with low commitment. I’m thinking that I could hide the existing product in the store, letting it renew for existing members, and add a new product at the new price for new members. Is there a reason this wouldn’t work?If I’m going to add a new product, should I instead use a subscription? A subscription would do what the present product does and seems to have more capabilities.
20 hours ago20 hr Im a little lost as to why you wouldnt just change the price, and what leads you to believe it will break renewals?
20 hours ago20 hr When you change the price, it asks you whether the new price should apply to all or just new purchases. So you can easily change the price for new purchases and keep the existing subscriptions as they are. I’ve done that multiple times.
20 hours ago20 hr Author 9 minutes ago, Marc said:Im a little lost as to why you wouldnt just change the price, and what leads you to believe it will break renewals?You can’t change the price on a PayPal subscription, right?8 minutes ago, opentype said:When you change the price, it asks you whether the new price should apply to all or just new purchases. So you can easily change the price for new purchases and keep the existing subscriptions as they are. I’ve done that multiple times.I’m using a product now, not a subscription. I’m thinking of changing to subscriptions.
20 hours ago20 hr Thats correct, however from what you said above, you wanted to keep the current ones are they are anyway. Or did I understand that incorrectly?
19 hours ago19 hr Author 17 minutes ago, Marc said:Thats correct, however from what you said above, you wanted to keep the current ones are they are anyway. Or did I understand that incorrectly?I’d like to raise the price for all, but if I raise it and break the PayPal recurring payments we’ll lose some automatic renewals from low commitment members. (Twice the price for half the members…not a win.) Instead I was thinking to keep the existing product to allow those renewals to continue at the old price, make that old price product invisible in the store, and replace it with a new product (or subscription) for new members. Subscription seems to offer more options than a product for this.
19 hours ago19 hr 44 minutes ago, NSPN said:I’d like to raise the price for all, but if I raise it and break the PayPal recurring payments we’ll lose some automatic renewals from low commitment members.Yes that is correct. The renewal would be generated, but they would have to actively go and pay it, as the agreement has changed.46 minutes ago, NSPN said:Instead I was thinking to keep the existing product to allow those renewals to continue at the old price, make that old price product invisible in the store, and replace it with a new product (or subscription) for new members. Subscription seems to offer more options than a product for this.But if you are going to do this, you might as well just increase the price on the current one, but opt not to change it for existing purchases
17 hours ago17 hr Author 2 hours ago, opentype said:When you change the price, it asks you whether the new price should apply to all or just new purchases. So you can easily change the price for new purchases and keep the existing subscriptions as they are. I’ve done that multiple times.I just don’t see this, either in product or subscription. We haven’t used subscriptions, so have no existing subscribers…perhaps it only prompts if you do. I do see that initial price and renewal price can differ.
17 hours ago17 hr 7 minutes ago, NSPN said:I just don’t see this, either in product or subscription. We haven’t used subscriptions, so have no existing subscribers…perhaps it only prompts if you do. I do see that initial price and renewal price can differ.Yes, it will only prompt you if you have existing people in the product/subscription.
17 hours ago17 hr Author 2 minutes ago, Jim M said:Yes, it will only prompt you if you have existing people in the product/subscription.We’ve been using a product, not a subscription. This seems like one more reason to switch to a subscription. Subscriptions may not have existed back when we started this.
17 hours ago17 hr Just now, NSPN said:We’ve been using a product, not a subscription. This seems like one more reason to switch to a subscription. Subscriptions may not have existed back when we started this.When you change the price for either, it will prompt you what you want to do with existing customers.
17 hours ago17 hr Subscriptions are useful if you have various subscription tiers and members should be able to upgrade and downgrade between them. Product subscriptions are independent of each other and actually have MORE settings. You can also convert product subscriptions to subscriptions (if you use typical settings) without changing anything at all about the existing subscriptions. The two systems also are presented in different ways. Product subscriptions appear as regular products in a category within the store. Subscriptions have their own page. Just some stuff to consider.
