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Posted

I believe I need a 3.x version and from there upgrade to 4.x. Different PHP support which I have covered.

How do I access a 3.x version? Sent an email to accounts and sales and heard nothing back. Paying customer.

Posted

Looks like this morning at 10:40am Eastern time my colleague replied back with the upgrade files required to jump to version 3. Please let us know if you haven't gotten this.

Posted
2 hours ago, Jim M said:

Looks like this morning at 10:40am Eastern time my colleague replied back with the upgrade files required to jump to version 3. Please let us know if you haven't gotten this.

Thanks I didn’t receive them. Perhaps the email size is over some limit?

Posted
2 hours ago, teraßyte said:

Whoa. 2.x is a blast from the past! 🙃

 

P.S.: However, the last version should be 2.3.6(?). 😋

Yes! Built a forum from scratch in the interim, front to back but in the end didn’t release it. Keeping up with nuances of the WYSIWYG editor was too time consuming and not something I’m an expert in. Now going to upgrade what I have and work on some peripheral areas.

Posted
52 minutes ago, Philip_B said:

Thanks I didn’t receive them. Perhaps the email size is over some limit?

Sent you an email without an attachment just to confirm you can receive emails from us and then I'll send again with the attachment once you reply back.

Posted
22 minutes ago, Jim M said:

Sent you an email without an attachment just to confirm you can receive emails from us and then I'll send again with the attachment once you reply back.

thanks, received and replied. Not received any more since.

Posted
4 minutes ago, Philip_B said:

thanks, received and replied. Not received any more since.

Thank you. I just now sent the files again.

Posted
38 minutes ago, Philip_B said:

thanks, nothing received 

** for completeness also checked the spam folder

Can you reply with an alternate email we can try. It is just a zip folder which is pretty small, 8MB.

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