bosss Posted October 31 Posted October 31 Wrong cound posts on forum board How reset to get real count? have 2 posts - forum shows 6 - see pictues No deleted some help? use IPS 4.7.18 PHP 8.1 Regards Bosss
Jim M Posted October 31 Posted October 31 Did you recently move topics out or merge a forum? Delete/hide posts? If so, you will want to check your background processes to see if it is already in progress that it is removing and recounting it.
bosss Posted October 31 Author Posted October 31 (edited) 18 minutes ago, Jim M said: Did you recently move topics out or merge a forum? Delete/hide posts? If so, you will want to check your background processes to see if it is already in progress that it is removing and recounting it. No - just made new posts not moved not merge not deleted not hide Edited October 31 by bosss
Jim M Posted October 31 Posted October 31 Just now, bosss said: No - just made new posts not moved not merge not deleted not hide Is there a sub-forum to this forum? That seems really odd to have a count like you do there. You can try rebuilding the search index in ACP -> System -> Search -> Rebuild Search Index. However, typically, this count is an active resemblance of what is there unless something was done.
bosss Posted October 31 Author Posted October 31 7 minutes ago, Jim M said: Is there a sub-forum to this forum? That seems really odd to have a count like you do there. You can try rebuilding the search index in ACP -> System -> Search -> Rebuild Search Index. However, typically, this count is an active resemblance of what is there unless something was done. Made and same problem
Jim M Posted October 31 Posted October 31 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
bosss Posted October 31 Author Posted October 31 46 minutes ago, Jim M said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. i updated my account - att you can access my site
Jim M Posted October 31 Posted October 31 I've moved this to a ticket so we can further investigate. Please watch your email for further correspondence. bosss 1
bosss Posted November 1 Author Posted November 1 4 hours ago, Jim M said: I've moved this to a ticket so we can further investigate. Please watch your email for further correspondence. Very strange - tried delete forum - come error , but error is adres to another forum. please see pictures
Gary Posted November 1 Posted November 1 2 hours ago, bosss said: Very strange - tried delete forum - come error , but error is adres to another forum. please see pictures Hi @bosss, Did you follow the steps in the red box at the bottom of your screenshot? You have to remove the associated from that forum in order to delete the forum. If you go into your AdminCP -> Community -> Downloads -> Categories -> SUPPORT FILES -> Edit (click the pencil icon) -> Forum Topics -> toggle the 'Post a topic when a file is submitted?' You should then be able to delete this forum.
Marc Posted November 1 Posted November 1 I believe this is a known issue at present on .18. This should be resolved in the next upcoming release
bosss Posted November 1 Author Posted November 1 5 hours ago, Gary said: Hi @bosss, Did you follow the steps in the red box at the bottom of your screenshot? You have to remove the associated from that forum in order to delete the forum. If you go into your AdminCP -> Community -> Downloads -> Categories -> SUPPORT FILES -> Edit (click the pencil icon) -> Forum Topics -> toggle the 'Post a topic when a file is submitted?' You should then be able to delete this forum. Yes - and now is ok - deleted Forum - made new Forum - and post new topics - stats is ok - but Block Stats on Forum index is not ok regards 1 hour ago, Marc said: I believe this is a known issue at present on .18. This should be resolved in the next upcoming release Hope - because global Stats block on my Forum index is not ok - no panic Gary 1
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