Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted August 31, 2024Aug 31 Hi, For some times now, I found similar system logs: Any head up info about what casing this? Thanks.
August 31, 2024Aug 31 Community Expert Your server is preventing access to the files mentioned there. You will need to correct that with your hosting provider.
August 31, 2024Aug 31 Author Your server is preventing access to the files mentioned there. You will need to correct that with your hosting provider. Hi Jim, What the correct permission for these location? Thanks.
August 31, 2024Aug 31 Community Expert What the correct permission for these location? They will need to be writable. For correct permissions, please contact your hosting provider. Generally, a folder needs to be 755 or 777 and then a file needs to be 666. If you're still getting this error, you may need to address ownership of the file. Your hosting provider will be the one to assist you if you do not know how to perform any of this.
August 31, 2024Aug 31 Author Hi Jim, Yes, the folder is 775, and all the files are all 666. Also the ownership all fine. So why I am getting these error? Thanks.
August 31, 2024Aug 31 Community Expert Yes, the folder is 775, and all the files are all 666. Also the ownership all fine. So why I am getting these error? Unfortunately, we cannot provide hosting assistance. This is a hosting error. Please contact your hosting provider.
August 31, 2024Aug 31 Because the file is likely in use by something else, and can't be accessed due to this. And that something else is potentially backups. If the interval was more frequent (say each minute, or small amount of time) then worry about it. But the frequency you have there? Meh. Edited August 31, 2024Aug 31 by Nathan Explosion
August 31, 2024Aug 31 Author Thanks Nathan, that could be it, I will check with the server admin regarding the db backup time.
August 31, 2024Aug 31 Author Yes, but could not manage to find out what could hold/been used these files that throw that system error, and showing in some times.
September 2, 2024Sep 2 Community Expert Yes, but could not manage to find out what could hold/been used these files that throw that system error, and showing in some times. What Nathan is saying there, is you need to look at the backup of your filesystem, not the backup of your database
September 2, 2024Sep 2 Author Thanks Marc, Yes, we doing snapshot daily for the db and other services for the server in general. Me and the server admin we could not find what case the issue, but we still looking.
