peter gariepy Posted August 8 Posted August 8 Topic has gone missing. https://forums.aaca.org/forum/107-period-photos-pre-wwii/ Title of topic was: "period photos to relieve the stress" Original poster didnt delete it its not on the moderatorsCP - Deleted Content It was the most popular topic on the forums with over 20,000 responses. Now what? (Critical) Forum hosted by IPS Generic Template 2 plugins. (see image)
Marc Posted August 8 Posted August 8 Moderator logs in the admin CP are always the best place to check
peter gariepy Posted August 8 Author Posted August 8 can it be undeleted? or restored from a backup? (yes, I'll pay for that service) Says I deleted it. I didnt. (says i deleted it 6 times actually... HOW?) THIS IS A CRITICAL REQUEST.
peter gariepy Posted August 8 Author Posted August 8 I did a software update as promoted by your system recently? (dont recall the exact time) Is it related to that? Can't stress enough how important this topic is to restore.
peter gariepy Posted August 8 Author Posted August 8 I see it. but freaked out it's deleted 6 times. I'm 100% sure I didnt delete it once, let along 6 times. Can you restore and make sure its all there?
Solution Randy Calvert Posted August 8 Solution Posted August 8 How easy this is will depend on your configuration settings. ACP > System > Settings > Posting If it's set to "Immediately" or to a day prior to the 31st, the only way to recover it is to have IPB 100% restore your site to a date prior to the deletion. Meaning you would lose all posts/activity that happened since the restore was done. If your settings are configured not to permanently delete content prior to that point, you can restore it from the ModCP. 3 minutes ago, peter gariepy said: I see it. but freaked out it's deleted 6 times. I'm 100% sure I didnt delete it once, let along 6 times. Can you restore and make sure its all there? You can restore it yourself. 🙂 Click the checkbox to the right and choose restore.
peter gariepy Posted August 8 Author Posted August 8 Why deleted 6 times? All I’m a minute? do I need to restore it six times?
Jim M Posted August 8 Posted August 8 You would want to restore all variations of those there. I'm afraid, the upgrade would not delete a topic in this manner. This would have been from your interaction with specifically deleting the topic or a third party application/plugin. I would first try restoring all the items in the ModCP there and then review the topic, if that does not resolve it, we would need to explore paid restoration options here as the free weekly backup would not contain the undeleted topic by those timestamps.
TDBF Posted August 8 Posted August 8 1 hour ago, peter gariepy said: Why deleted 6 times? All I’m a minute? do I need to restore it six times? No, it's a bug which I reported a little while back.
Marc Posted August 9 Posted August 9 11 hours ago, TDBF said: No, it's a bug which I reported a little while back. ^ this 🙂 11 hours ago, Jim M said: You would want to restore all variations of those there. I'm afraid, the upgrade would not delete a topic in this manner. This would have been from your interaction with specifically deleting the topic or a third party application/plugin. I would first try restoring all the items in the ModCP there and then review the topic, if that does not resolve it, we would need to explore paid restoration options here as the free weekly backup would not contain the undeleted topic by those timestamps. Its worth noting also, you are asking if the topic can be restored. Unless its been soft deleted and exists in the mod CP, the answer there would be no. We can restore the whole database, but not an individual topic. So you would lose everything back to the point of that database backup
Marc Posted August 9 Posted August 9 11 hours ago, TDBF said: No, it's a bug which I reported a little while back. I can certainly see its a bug there, as it shouldnt have reported more than once. But Im unable to replicate this. You mention you reported it? Could you let me know where, and how you were able to replicate it reporting multiple times?
TDBF Posted August 9 Posted August 9 4 hours ago, Marc said: I can certainly see its a bug there, as it shouldnt have reported more than once. But Im unable to replicate this. You mention you reported it? Could you let me know where, and how you were able to replicate it reporting multiple times? Hi Marc, This is the bug report here for this issue:
Marc Posted August 9 Posted August 9 19 minutes ago, TDBF said: Hi Marc, This is the bug report here for this issue: Got ya. Thank you for that. 18 hours ago, peter gariepy said: Why deleted 6 times? All I’m a minute? do I need to restore it six times? Need to note, this bug means "delete permenantly" was clicked from the mod CP, so this looks very intentional. If you are 100% sure you havent done this, I would suggest changing your password and ensuring you are using 2 factor authentication (especially for staff) on your site TDBF 1
peter gariepy Posted August 9 Author Posted August 9 I changed my login info. Question: Can another admin login as me through the admincp? is there a log of that?
Ryan Ashbrook Posted August 9 Posted August 9 2 minutes ago, peter gariepy said: Question: Can another admin login as me through the admincp? is there a log of that? Yes, that would be logged under ACP > Members > Administrators > Administrator Logs
Marc Posted August 9 Posted August 9 You'd also likely be able to match up the IP addresses from the deletion entry, if its another admin
peter gariepy Posted August 9 Author Posted August 9 FYI: the IP addresses listed are all me. I swear I didnt touch that topic. (sigh) I did change my login. (although it doesnt appear based on the IP that i was hacked) Nor does it make sense that someone would target that specific topic. A mystery.
Marc Posted August 12 Posted August 12 Of course we can only tell you what has been logged there. Please let us know at the earliest opportunity if a restore is required
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