Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted August 8, 2024Aug 8 Topic has gone missing. https://forums.aaca.org/forum/107-period-photos-pre-wwii/ Title of topic was: "period photos to relieve the stress" Original poster didnt delete it its not on the moderatorsCP - Deleted Content It was the most popular topic on the forums with over 20,000 responses. Now what? (Critical) Forum hosted by IPS Generic Template 2 plugins. (see image)
August 8, 2024Aug 8 Community Expert Moderator logs in the admin CP are always the best place to check
August 8, 2024Aug 8 Author can it be undeleted? or restored from a backup? (yes, I'll pay for that service) Says I deleted it. I didnt. (says i deleted it 6 times actually... HOW?) THIS IS A CRITICAL REQUEST.
August 8, 2024Aug 8 Author I did a software update as promoted by your system recently? (dont recall the exact time) Is it related to that? Can't stress enough how important this topic is to restore.
August 8, 2024Aug 8 Author I see it. but freaked out it's deleted 6 times. I'm 100% sure I didnt delete it once, let along 6 times. Can you restore and make sure its all there?
August 8, 2024Aug 8 Solution How easy this is will depend on your configuration settings. ACP > System > Settings > Posting If it's set to "Immediately" or to a day prior to the 31st, the only way to recover it is to have IPB 100% restore your site to a date prior to the deletion. Meaning you would lose all posts/activity that happened since the restore was done. If your settings are configured not to permanently delete content prior to that point, you can restore it from the ModCP. I see it. but freaked out it's deleted 6 times. I'm 100% sure I didnt delete it once, let along 6 times. Can you restore and make sure its all there? You can restore it yourself. 🙂 Click the checkbox to the right and choose restore.
August 8, 2024Aug 8 Author Why deleted 6 times? All I’m a minute? do I need to restore it six times?
August 8, 2024Aug 8 Community Expert You would want to restore all variations of those there. I'm afraid, the upgrade would not delete a topic in this manner. This would have been from your interaction with specifically deleting the topic or a third party application/plugin. I would first try restoring all the items in the ModCP there and then review the topic, if that does not resolve it, we would need to explore paid restoration options here as the free weekly backup would not contain the undeleted topic by those timestamps.
August 8, 2024Aug 8 Why deleted 6 times? All I’m a minute? do I need to restore it six times? No, it's a bug which I reported a little while back.
August 9, 2024Aug 9 Community Expert No, it's a bug which I reported a little while back. ^ this 🙂 You would want to restore all variations of those there. I'm afraid, the upgrade would not delete a topic in this manner. This would have been from your interaction with specifically deleting the topic or a third party application/plugin. I would first try restoring all the items in the ModCP there and then review the topic, if that does not resolve it, we would need to explore paid restoration options here as the free weekly backup would not contain the undeleted topic by those timestamps. Its worth noting also, you are asking if the topic can be restored. Unless its been soft deleted and exists in the mod CP, the answer there would be no. We can restore the whole database, but not an individual topic. So you would lose everything back to the point of that database backup
August 9, 2024Aug 9 Community Expert No, it's a bug which I reported a little while back. I can certainly see its a bug there, as it shouldnt have reported more than once. But Im unable to replicate this. You mention you reported it? Could you let me know where, and how you were able to replicate it reporting multiple times?
August 9, 2024Aug 9 I can certainly see its a bug there, as it shouldnt have reported more than once. But Im unable to replicate this. You mention you reported it? Could you let me know where, and how you were able to replicate it reporting multiple times? Hi Marc, This is the bug report here for this issue:
August 9, 2024Aug 9 Community Expert Hi Marc, This is the bug report here for this issue: Got ya. Thank you for that. Why deleted 6 times? All I’m a minute? do I need to restore it six times? Need to note, this bug means "delete permenantly" was clicked from the mod CP, so this looks very intentional. If you are 100% sure you havent done this, I would suggest changing your password and ensuring you are using 2 factor authentication (especially for staff) on your site
August 9, 2024Aug 9 Author I changed my login info. Question: Can another admin login as me through the admincp? is there a log of that?
August 9, 2024Aug 9 Question: Can another admin login as me through the admincp? is there a log of that? Yes, that would be logged under ACP > Members > Administrators > Administrator Logs
August 9, 2024Aug 9 Community Expert You'd also likely be able to match up the IP addresses from the deletion entry, if its another admin
August 9, 2024Aug 9 Author FYI: the IP addresses listed are all me. I swear I didnt touch that topic. (sigh) I did change my login. (although it doesnt appear based on the IP that i was hacked) Nor does it make sense that someone would target that specific topic. A mystery.
August 12, 2024Aug 12 Community Expert Of course we can only tell you what has been logged there. Please let us know at the earliest opportunity if a restore is required
