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Hello.  I'm having trouble with the "Forgot your password?" link in the login form.  When a user enters their email and clicks Recover Password, it doesn't do anything.  I tried opening it in a new window without any luck.  I reset the theme to the generic theme and tried disabling all customizations, but I'm getting the same result. 

I recently moved my file uploads to S3, if that makes any difference.

 

https://www.scrollsawvillage.com/lostpassword/

 

Thank you for your assistance.

Do you see any errors in the system log?

  • Author

No....not really.  The ones that are there seem to be referring to an original upload.  I tried the password recovery several times today and it's not showing.  I had a member do the same thing earlier today, but I don't see anything in that regard.

 

Could contain: Page, Text

Is it a complete blank page you are getting? If so, please check your server error log, as its likely the issue is being logged there

Always look at the big picture...

Could contain: File, Webpage, Page, Text

That states "This site key is not enabled for the invisible captcha." - your captcha isn't working on that page.

1 hour ago, Nathan Explosion said:

Always look at the big picture...

Could contain: File, Webpage, Page, Text

That states "This site key is not enabled for the invisible captcha." - your captcha isn't working on that page.

Good catch. I thought he was referring to when resetting 🙂 

  • Author

Ha!  Nice catch!  I would have never seen that.  I set it to the normal Capcha and that did the trick.  Thanks all, and @Nathan Explosion for his eagle eyes.  👀

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