Jump to content

Featured Replies

Posted

I have multiple calendars and user groups. I updated to 4.7.16 and now permissions are not working correctly. A user than cannot see 'Calendar A' is able to see an event exists when viewing on the daily view. If they click on the event, it errors out stating 'We could not locate the item you are trying to view.' 

  • Author

These events in black should not be visible to this user. 

Could contain: Text, Calendar

  • Community Expert

The same permission problem happens with the fluid view in the forums application loading extra topics. I think it's the same root issue in the code that checks the item permissions and loads them.

IPS already mentioned they're working on a patch to fix several issues, it should be coming out in the next 1-2 days.

 

  • Community Expert

We have released a patch to address this issue. Please go to AdminCP > System > Support and apply the patch from the first/top left box. If you do not see an option to install the patch, you already have the latest release.

  • Author

Thank you Stuart. I applied the patch and still experiencing the same issues. I cleared system cache, browser cache, logged off and back in, and incognito browser. Still having issues with calendar events bleeding through on the All Calendars option. 

  • Community Expert

Please could you let me know the name of the user who can see those items, so I can take a look?

  • Author

Sure. It is affecting all of them but I have tested with Salvador Sanchez and Mark Salinas.

  • Community Expert

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

  • Author

Updated sir. 

  • Community Expert

Please could you clarify what items they are, as Im not seeing any items in black on the calendar. I would need to know the name of the calendar

  • Author

I have the menus setup a little odd right now to make it harder to get to the All Calendars view. Go to events and select All Calendars, then go to April 2024. https://outsidepolice.com/events/2024/4/

Mecum Auto Auction on April 4th 2024 is on the Schedulers Calendar. It should only be visible to members of the Website Administrator's group. 

After clearing all the caches that I am aware of, I logged as Sal Sanchez and still see Mecum when viewing the monthly calendar under All Calendars. It is correctly filtering out the Supervisors, Schedulers, and Group A Calendar in the drop down. 

  • Community Expert

I have created a ticket for you on this. Someone will be in contact as soon as possible

  • Author
 

I have created a ticket for you on this. Someone will be in contact as soon as possible

Thank you sir

  • Author

Must have been a cache somewhere.... it is working correctly now. 

  • Community Expert
 

Must have been a cache somewhere.... it is working correctly now. 

It may actually be our developer looking at this on your site currently

Hi Marc. I have the same issue, we are on Cloud and I applied a patch this evening and cleared the cache. It happens when I'm looking at 'all calendars'. One of our students reported this a few hours ago. Member '00-Test' can see this Regards Alex

 

 

It may actually be our developer looking at this on your site currently

 

Could contain: Text

Edited by Alex Duffy

  • Community Expert
 

Hi Marc. I have the same issue, we are on Cloud and I applied a patch this evening and cleared the cache. It happens when I'm looking at 'all calendars'. One of our students reported this a few hours ago. Member '00-Test' can see this Regards Alex

 

 

Could contain: Text

This is something since the patch, and is being looked into currently. Do you have clubs enabled at all? If not and you enable them, does the problem go away?

 

This is something since the patch, and is being looked into currently. Do you have clubs enabled at all? If not and you enable them, does the problem go away?

It was there before I applied the patch and it is still happening with clubs enabled or not. 🤔

To be clear, it started after the update and last night I applied an optional fix when I went to clear the cache. Clubs were already enabled. 

  • Community Expert
 

To be clear, it started after the update and last night I applied an optional fix when I went to clear the cache. Clubs were already enabled. 

Thanks for the extra info, we'll take a look at your community to ensure our fix addresses your issue.

  • Community Expert

We have released a patch to address this issue. Please go to AdminCP > System > Support and apply the patch from the first/top left box. If you do not see an option to install the patch, you already have the latest release.

 

We have released a patch to address this issue. Please go to AdminCP > System > Support and apply the patch from the first/top left box. If you do not see an option to install the patch, you already have the latest release.

Installed and fixed, thanks.

 

Recently Browsing 0

  • No registered users viewing this page.