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Posted

They already set it to 777, but the counters not working

i checked the system logs, but the contents were not meaningful to me , mainly failed openning....

The counters are still not working

 

Posted
46 minutes ago, Marafa said:

i checked the system logs, but the contents were not meaningful to me , mainly failed openning....

That would indicate that your permissions are still not working and the system can't open those items. You would need to check user/group ownership and your server configuration with your host to ensure it has access. Once that has been resolved, we can investigate further if it's not working.

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