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'Hive' button forced


Hisashi
Go to solution Solved by Marc,

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We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

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10 minutes ago, Marc Stridgen said:

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

It's not necessary, as I said before, I cleaned the HTML template.

I recommend testing this with someone else, it seems to be a bug.

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5 minutes ago, Markus Jung said:

Same issue here (cloud - standard theme) - Example: https://www.fernstudium-infos.de/topic/20142-fernstudium-rundschau-202309-chat-coaching-resilienz/

Could contain: File, Webpage, Person, Face, Head

 

If someone clicks the button, they get an error message (content not found).

Hive is not activated:

Could contain: Text

If it wasn't activated by default (which I don't remember), the trigger for causing this is when you click on "Enable" to only see the settings, when in fact you haven't really activated it.

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