Integrations - Google Tag Manager

[Mercury Forever]

Hello Community, I just enabled the integration with Google Tag Manager (two days ago); but it is not reflected in the html code of my site (see source code), I only have the codes of Google Analytics, but not yet those of Google Tag Manager.

This is my configuration:

 

And when viewing the source code:

 

Regards.

Edited July 6, 2023 by Mercury Forever

[Jim M]

6 minutes ago, Mercury Forever said:

And when viewing the source code:

 

Regards.

This looks to be Google Analytics, check ACP -> System -> Integrations -> Google Analytics.

[Mercury Forever]

It is correct, Google Analytics, what I am showing is that the Google Tag Manager code does not load,

[aceamericanwx]

I believe I am having the same issue. I have input my Google Tag Manager scripts in the integrations but don't see it in my source code. Any ideas where I should go from here?

[Marc]

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

 

[Marshall Slemp]

Could you kindly check your globalTemplate file to confirm that it has the below code snippet included somewhere within the head section?

{{if settings.googletag_enabled AND !(settings.core_datalayer_use_gtm AND settings.core_datalayer_enabled)}}
    {setting="googletag_head_code"}
{{endif}}

 

[Mercury Forever]

How do I see that file?

[Mercury Forever]

Hi @Marshall Slemp

I already identified where ... the code indicated if it exists.

[Mercury Forever]

I identified the problem, I had a personalized globaltemplate that did not have the indicated code, I added it and now if you are reflected. Thanks for the orientation.

[aceamericanwx]

On 7/7/2023 at 11:44 AM, Marshall Slemp said:

Could you kindly check your globalTemplate file to confirm that it has the below code snippet included somewhere within the head section?

{{if settings.googletag_enabled AND !(settings.core_datalayer_use_gtm AND settings.core_datalayer_enabled)}}
    {setting="googletag_head_code"}
{{endif}}

 

Worked for me as well, thank you!