Cannot view profile following v4.7.9 update

[sadface201]

After updating to v4.7.9, we're unable to view any user profile. This is the error we receive:

I disabled all plugins and apps but it had no effect.

 

[DawPi]

I see trophies reference there still. Are you sure that you disabled everything?

[Marc]

There is also a profile privacy one there. Not everything is disabled there unfortunately.

[sadface201]

8 hours ago, DawPi said:

I see trophies reference there still. Are you sure that you disabled everything?

 

7 hours ago, Marc Stridgen said:

There is also a profile privacy one there. Not everything is disabled there unfortunately.

I took the screenshot after re-enabling everything but it's the same when they're disabled:

[Jim M]

You may wish to review your system log with a lot of different errors (50.76 GB worth) in there. As you're using ElasticSearch, I would suggest checking to ensure your connection there is fine and rebuilding the search index to see if this helps resolve the issue.

[Randy Calvert]

Or do you really need Elasticsearch?  Try turning it off awhile and see if it fixes the problem. 

[sadface201]

6 hours ago, Jim M said:

You may wish to review your system log with a lot of different errors (50.76 GB worth) in there. As you're using ElasticSearch, I would suggest checking to ensure your connection there is fine and rebuilding the search index to see if this helps resolve the issue.

It seems our ElasticSearch was inactive and after enabling it, the issue has been resolved.

Thank you Jim!