Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
mrssurv Posted March 24, 2023 Posted March 24, 2023 Admin accidentally deleted the other Admin. Is there a way to “Un-delete”?
mrssurv Posted March 24, 2023 Author Posted March 24, 2023 1 minute ago, Nathan Explosion said: Restore from backup. Thank you…. Steps?
Jim M Posted March 24, 2023 Posted March 24, 2023 As you're a Cloud customer, I have moved this to a ticket where we can discuss your options.
mrssurv Posted March 24, 2023 Author Posted March 24, 2023 I haven’t used the ‘ticket’ area in years. Where can I find it?
mrssurv Posted March 30, 2023 Author Posted March 30, 2023 No one has done anything…. Your support team hasn’t even contacted us after we replied to your email. My boss is livid. To say the least.
Marc Posted March 30, 2023 Posted March 30, 2023 3 hours ago, mrssurv said: No one has done anything…. Your support team hasn’t even contacted us after we replied to your email. My boss is livid. To say the least. I've taken a look at your ticket there, and it does seem there may have been a delay on your restore unfortunately. I have gone ahead and chased this up for you, so we can get the restore done as soon as possible.
Marc Posted March 30, 2023 Posted March 30, 2023 This has now been sorted for you. Please see your ticket response
Recommended Posts