Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted October 25, 20222 yr Hey there! I had sent in a request to potentially convert to cloud as I got an offer. I mentioned migrating what I have and possibly getting an affordable price on another component. I am unsure if my email was received. Can anyone confirm receipt?
October 25, 20222 yr Your inquiry was received, yes, and Charles answered it about 6 hours ago. If you have not seen it, please be sure to check your Spam or Junk folders with your email provider. It's possible the reply was flagged as spam. (If you still don't see it, please reply here and we'll re-send it.)
October 25, 20222 yr Author 35 minutes ago, Mark H said: Your inquiry was received, yes, and Charles answered it about 6 hours ago. If you have not seen it, please be sure to check your Spam or Junk folders with your email provider. It's possible the reply was flagged as spam. (If you still don't see it, please reply here and we'll re-send it.) I did not receive it. Can I DM you a different email to resend to ? Maybe that is the problem?
October 25, 20222 yr Solution Yes, please DM me with the alternate email address and I'll cc that on a reply.
October 26, 20222 yr Author Circling back, did someone reach back out to me after my response? Im just making sure I am getting these emails.
October 26, 20222 yr No, the department handling your ticket is a little backed up at the moment. I believe someone should answer that today.
October 26, 20222 yr Author 1 hour ago, Mark H said: No, the department handling your ticket is a little backed up at the moment. I believe someone should answer that today. All good. Not inpatient I promise. I just don't want to miss the email back. Sorry folks!
October 27, 20222 yr 12 hours ago, Agent Shark said: All good. Not inpatient I promise. I just don't want to miss the email back. Sorry folks! No problem at all 🙂
October 27, 20222 yr Author 13 hours ago, Marc Stridgen said: No problem at all 🙂 I’ll keep checking junk mail too. excited to continue the conversation!
October 28, 20222 yr 2 hours ago, Agent Shark said: Bumping to check in. I don’t want to miss the email Last response was yesterday 🙂 .
October 28, 20222 yr Author 6 minutes ago, Jim M said: Last response was yesterday 🙂 . Argh I didn't get the email. Is there anyway you can forward me it to another email? I have another email that we can use that shouldn't filter. I can DM you
October 28, 20222 yr 2 minutes ago, Agent Shark said: Argh I didn't get the email. Is there anyway you can forward me it to another email? I have another email that we can use that shouldn't filter. I can DM you IF you're having issues receiving emails from us, you may wish to update the email address on file. Either way though, we can forward the last response.
