Disruption Posted October 25, 2022 Posted October 25, 2022 Hey there! I had sent in a request to potentially convert to cloud as I got an offer. I mentioned migrating what I have and possibly getting an affordable price on another component. I am unsure if my email was received. Can anyone confirm receipt?
Mark H Posted October 25, 2022 Posted October 25, 2022 Your inquiry was received, yes, and Charles answered it about 6 hours ago. If you have not seen it, please be sure to check your Spam or Junk folders with your email provider. It's possible the reply was flagged as spam. (If you still don't see it, please reply here and we'll re-send it.)
Disruption Posted October 25, 2022 Author Posted October 25, 2022 35 minutes ago, Mark H said: Your inquiry was received, yes, and Charles answered it about 6 hours ago. If you have not seen it, please be sure to check your Spam or Junk folders with your email provider. It's possible the reply was flagged as spam. (If you still don't see it, please reply here and we'll re-send it.) I did not receive it. Can I DM you a different email to resend to ? Maybe that is the problem?
Solution Mark H Posted October 25, 2022 Solution Posted October 25, 2022 Yes, please DM me with the alternate email address and I'll cc that on a reply. Disruption 1
Disruption Posted October 26, 2022 Author Posted October 26, 2022 Circling back, did someone reach back out to me after my response? Im just making sure I am getting these emails.
Randy Calvert Posted October 26, 2022 Posted October 26, 2022 @Charles @Olivia Clark ... tagging to make sure ya'll see this. 🙂 Olivia Clark and Disruption 2
Mark H Posted October 26, 2022 Posted October 26, 2022 No, the department handling your ticket is a little backed up at the moment. I believe someone should answer that today.
Disruption Posted October 26, 2022 Author Posted October 26, 2022 1 hour ago, Mark H said: No, the department handling your ticket is a little backed up at the moment. I believe someone should answer that today. All good. Not inpatient I promise. I just don't want to miss the email back. Sorry folks!
Marc Posted October 27, 2022 Posted October 27, 2022 12 hours ago, Agent Shark said: All good. Not inpatient I promise. I just don't want to miss the email back. Sorry folks! No problem at all 🙂
Disruption Posted October 27, 2022 Author Posted October 27, 2022 13 hours ago, Marc Stridgen said: No problem at all 🙂 I’ll keep checking junk mail too. excited to continue the conversation!
Disruption Posted October 28, 2022 Author Posted October 28, 2022 Bumping to check in. I don’t want to miss the email
Jim M Posted October 28, 2022 Posted October 28, 2022 2 hours ago, Agent Shark said: Bumping to check in. I don’t want to miss the email Last response was yesterday 🙂 .
Disruption Posted October 28, 2022 Author Posted October 28, 2022 6 minutes ago, Jim M said: Last response was yesterday 🙂 . Argh I didn't get the email. Is there anyway you can forward me it to another email? I have another email that we can use that shouldn't filter. I can DM you
Jim M Posted October 28, 2022 Posted October 28, 2022 2 minutes ago, Agent Shark said: Argh I didn't get the email. Is there anyway you can forward me it to another email? I have another email that we can use that shouldn't filter. I can DM you IF you're having issues receiving emails from us, you may wish to update the email address on file. Either way though, we can forward the last response.
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