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Merged two accounts, is one of them lost forever?


Go to solution Solved by Dll,

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Posted

A user had an old account with a profile pic and made a new one without profile pic, I merged the two and now he has only the new one with no profile pic. What I wanted to do was merge both into the old account with the profile pic.

Is the old account lost? Or is there a way to retrieve it? 

Posted
18 minutes ago, DawPi said:

Only if you restore the database backup made before merge operation.

Ugh... that's not possible unfortunately (lots of new posts since). Thanks.

Posted
1 hour ago, teraßyte said:

It's always possible to just restore the backup in a different location (even locally), retrieve the photo, and upload it to the user's profile on the live site. As long as you're willing to go through with it just for a photo. 😋

Thanks. And no I'm afraid it's not worth doing it. Live and learn I guess. 

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