Ran a rebuild of links; now error

[Giray]

Hi. I ran a rebuild of my 'existing content' to force all links to open in a new window. I'm now getting an error every fifteen or so minutes. Not sure if it's IPS, third party or server. Checking all around.

Here is the error message sent from my cPanel.

Thoughts?

Thanks.

Exception:
RuntimeException Object
(
   [message:protected] => LOCATION_UNKNOWN
   [string:Exception:private] => 
   [code:protected] => 0
   [file:protected] => /home/*******/public_html/system/Session/Session.php
   [line:protected] => 61
   [trace:Exception:private] => Array
       (
           [0] => Array
               (
                   [file] => /home/*******/public_html/system/Member/Member.php
                   [line] => 174
                   [function] => i
                   [class] => IPS\_Session
                   [type] => ::
                   [args] => Array
                       (
                       )

               )

           [1] => Array
               (
                   [file] => /home/*******/public_html/applications/faq/sources/Question/Question.php
                   [line] => 185
                   [function] => loggedIn
                   [class] => IPS\_Member
                   [type] => ::
                   [args] => Array
                       (
                       )

               )

           [2] => Array
               (
                   [file] => /home/*******/public_html/system/Patterns/ActiveRecord.php
                   [line] => 335
                   [function] => get_answer
                   [class] => IPS\faq\_Question
                   [type] => ->
                   [args] => Array
                       (
                       )

               )

           [3] => Array
               (
                   [file] => /home/*******/public_html/init.php(927) : eval()'d code
                   [line] => 85
                   [function] => __get
                   [class] => IPS\Patterns\_ActiveRecord
                   [type] => ->
                   [args] => Array
                       (
                           [0] => answer
                       )

               )

           [4] => Array
               (
                   [file] => /home/*******/public_html/applications/core/extensions/core/Queue/RebuildUrlRels.php
                   [line] => 137
                   [function] => __get
                   [class] => IPS\Content\templates_hook_TemplateItem
                   [type] => ->
                   [args] => Array
                       (
                           [0] => answer
                       )

               )

           [5] => Array
               (
                   [file] => /home/*******/public_html/system/Task/Task.php
                   [line] => 47
                   [function] => run
                   [class] => IPS\core\extensions\core\Queue\_RebuildUrlRels
                   [type] => ->
                   [args] => Array
                       (
                           [0] => Array
                               (
                                   [class] => IPS\faq\Question
                                   [count] => 12
                                   [realCount] => 10
                                   [runPid] => 13
                                   [indexed] => 0
                               )

                           [1] => 0
                       )

               )

           [6] => Array
               (
                   [file] => /home/*******/public_html/applications/core/tasks/queue.php
                   [line] => 43
                   [function] => runQueue
                   [class] => IPS\_Task
                   [type] => ::
                   [args] => Array
                       (
                       )

               )

           [7] => Array
               (
                   [file] => /home/*******/public_html/system/Task/Task.php
                   [line] => 367
                   [function] => IPS\core\tasks\{closure}
                   [class] => IPS\core\tasks\_queue
                   [type] => ->
                   [args] => Array
                       (
                       )

               )

           [8] => Array
               (
                   [file] => /home/*******/public_html/applications/core/tasks/queue.php
                   [line] => 55
                   [function] => runUntilTimeout
                   [class] => IPS\_Task
                   [type] => ->
                   [args] => Array
                       (
                           [0] => Closure Object
                               (
                                   [this] => IPS\core\tasks\queue Object
                                       (
                                           [caches:protected] => Array
                                               (
                                               )

                                           [_data:protected] => Array
                                               (
                                                   [id] => 3040
                                                   [app] => core
                                                   [key] => queue
                                                   [frequency] => P0Y0M0DT0H1M0S
                                                   [next_run] => 1661452022
                                                   [running] => 1
                                                   [enabled] => 1
                                                   [plugin] => 
                                                   [lock_count] => 3
                                                   [last_run] => 1661432702
                                               )

                                           [_new:protected] => 
                                           [changed] => Array
                                               (
                                                   [running] => 1
                                                   [next_run] => 1661452022
                                               )

                                           [skipCloneDuplication] => 
                                       )

                               )

                       )

               )

           [9] => Array
               (
                   [file] => /home/*******/public_html/system/Task/Task.php
                   [line] => 266
                   [function] => execute
                   [class] => IPS\core\tasks\_queue
                   [type] => ->
                   [args] => Array
                       (
                       )

               )

           [10] => Array
               (
                   [file] => /home/*******/public_html/system/Task/Task.php
                   [line] => 229
                   [function] => run
                   [class] => IPS\_Task
                   [type] => ->
                   [args] => Array
                       (
                       )

               )

           [11] => Array
               (
                   [file] => /home/*******/public_html/applications/core/interface/task/task.php
                   [line] => 58
                   [function] => runAndLog
                   [class] => IPS\_Task
                   [type] => ->
                   [args] => Array
                       (
                       )

               )

       )

   [previous:Exception:private] => 
)

 

[Daniel F]

This seems to be an issue with the FAQ app

[file] => /home/*******/public_html/applications/faq/sources/Question/Question.php
                   

which is using \IPS\Member::loggedIn() where it shouldn't be used.

[Giray]

Thanks. Posted in the FAQ support thread.

[Giray]

Not sure if it's related, but now all of a sudden I'm getting this one. Any relation? Any idea?

Thanks so so much.

 

<!DOCTYPE html>
<html lang="en">
	<head>
		<title>Error</title>
		<style type='text/css'>
			body {
				background: #f9f9f9;
				margin: 0;
				padding: 30px 20px;
				font-family: "Helvetica Neue", helvetica, arial, sans-serif;
			}

			#error {
				max-width: 800px;
				background: #fff;
				margin: 0 auto;
			}

			h1 {
				background: #151515;
				color: #fff;
				font-size: 22px;
				font-weight: 500;
				padding: 10px;
			}

				h1 span {
					color: #7a7a7a;
					font-size: 14px;
					font-weight: normal;
				}

			#content {
				padding: 20px;
				line-height: 1.6;
			}

			#reload_button {
				background: #151515;
				color: #fff;
				border: 0;
				line-height: 34px;
				padding: 0 15px;
				font-family: "Helvetica Neue", helvetica, arial, sans-serif;
				font-size: 14px;
				border-radius: 3px;
			}
		</style>
	</head>
	<body>
		<div id='error'>
			<h1>An error occurred <span>(500 Error)</span></h1>
			<div id='content'>
				We're sorry, but a temporary technical error has occurred which means we cannot display this site right now.
				<br><br>
								You can try again by clicking the button below, or try again later.
				<br><br>
				<button onclick="window.location.reload();" id='reload_button'>Try again</button>
			</div>
		</div>
	</body>
</html>

 

[Jim M]

1 hour ago, Giray said:

Not sure if it's related, but now all of a sudden I'm getting this one. Any relation? Any idea?

Thanks so so much.

 

<!DOCTYPE html>
<html lang="en">
	<head>
		<title>Error</title>
		<style type='text/css'>
			body {
				background: #f9f9f9;
				margin: 0;
				padding: 30px 20px;
				font-family: "Helvetica Neue", helvetica, arial, sans-serif;
			}

			#error {
				max-width: 800px;
				background: #fff;
				margin: 0 auto;
			}

			h1 {
				background: #151515;
				color: #fff;
				font-size: 22px;
				font-weight: 500;
				padding: 10px;
			}

				h1 span {
					color: #7a7a7a;
					font-size: 14px;
					font-weight: normal;
				}

			#content {
				padding: 20px;
				line-height: 1.6;
			}

			#reload_button {
				background: #151515;
				color: #fff;
				border: 0;
				line-height: 34px;
				padding: 0 15px;
				font-family: "Helvetica Neue", helvetica, arial, sans-serif;
				font-size: 14px;
				border-radius: 3px;
			}
		</style>
	</head>
	<body>
		<div id='error'>
			<h1>An error occurred <span>(500 Error)</span></h1>
			<div id='content'>
				We're sorry, but a temporary technical error has occurred which means we cannot display this site right now.
				<br><br>
								You can try again by clicking the button below, or try again later.
				<br><br>
				<button onclick="window.location.reload();" id='reload_button'>Try again</button>
			</div>
		</div>
	</body>
</html>

 

This is the HTML page for a 500 Server Error. Are you still receiving this via CRON?

[Giray]

Hi Jim.

Yup, via Cron. So I went into my cPanel to see if the Cron matched the one on the site. Seems to. Re-entered it just in case. Now I'm waiting to see if it fixed it (don't think it did, but we'll see).

In other news, still no feedback from E. at Headstand. That FAQ error is still going also.

[Jim M]

I'd check your System Log for any errors but ultimately, CRON shouldn't be hitting that error, unless it was temporary while you were having another issue.

[Giray]

Deactivated FAQ and all the errors stopped.

🙄

[Giray]

Just to be fair, disabled then enabled FAQ and now all errors have gone. I think it needed a ‘reboot’ 🤔

[Mark H]

Glad to hear you got the issue resolved. 🙂