Pjo Posted August 10, 2022 Posted August 10, 2022 Hello I can't update my forum... The update has crashed my forum and there is nothing I can do. There are no error logs. What am I supposed to do now? (EN: "this website isn't working"; "The server can't handle the task") Please help ASAP SeNioR- 1
Pjo Posted August 10, 2022 Author Posted August 10, 2022 Fixed. I disabled the app that was blocking the update.... Adlago 1
Pjo Posted August 10, 2022 Author Posted August 10, 2022 But when I want to enter the moderator panel (MCP) it displays error 500
Adlago Posted August 10, 2022 Posted August 10, 2022 Try with the default IPS theme. Maybe there is a 3rd party plugin that creates an issue.. Pjo 1
Jim M Posted August 10, 2022 Posted August 10, 2022 26 minutes ago, Pjo said: But when I want to enter the moderator panel (MCP) it displays error 500 Disable all third party applications and plugins and switch to an unmodified theme then try again. Unfortunately, something is still creating an issue for you. Pjo 1
Mark H Posted August 10, 2022 Posted August 10, 2022 That screenshot appears to show a Theme which is customized. As my colleague noted, disable all third party applications and plugins and switch to an unmodified theme then try again. What is the result? Pjo 1
Solution Pjo Posted August 10, 2022 Author Solution Posted August 10, 2022 1 minute ago, Jim M said: Disable all third party applications and plugins and switch to an unmodified theme then try again. Unfortunately, something is still creating an issue for you. This is the same application that blocked the update. Stratagem - the worst application. I will remove it. At this point, the problem seems to be solved. Thank you
Mark H Posted August 10, 2022 Posted August 10, 2022 You're welcome, we're glad the problem is sorted out. 🙂 Pjo 1
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