Joachim Sandstrom Posted March 30, 2022 Posted March 30, 2022 Hi. We are doing business within the EU where business sales are taxed according to a different process as compared to consumer sales. Somewhat simplified we have to collect the sales tax for consumers but not for businesses for whom we every month report the sales to the government. Thereafter the business customer pays the tax by themself (a k a "Reversed charge") in their EU country. Our target group is business only. In IPB "Consumer" is the default option and according to several months of tests, quite easy to miss. There you have the root of the problem in a nutshell. If the business customer does not change the default setting we will incorrectly add a consumer sales tax (around 25 %) to the invoice 1) If noticed: => Requirement for a time consuming, expensive, and brand-damaging refund, from the buying company 2) If unnoticed: We have to involve ourselves in the EU consumer tax process implying reporting every such consumer sales, either in the buyers' EU country (there are 27 of them all having different sales tax processes) or through a special EU system (MOSS) that is supposed to ease the pain a bit. Just a pain. A way to avoid these potential hassles would be to add a simple configuration option to IPB ACP. The radio button version is enclosed... ( ) Site is for consumer sales only ( ) Site is for business sales only ( ) Site is for both consumer and business sales ...where the option chosen then hides the non applicable option in the registration form. Easy to design, implement test and maintain - we think. Have a great day. /Joachim
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