504 Gateway Timeout when importing Language File

[_Vault_]

Hi,

when importing a ~2mb xml language file, my webserver responds after ~2min with a "Gateway Timeout". As a result the language is not 100% imported, only parts of it. I'm running nginx php7.4 fpm and played with the following settings:

 

request_terminate_timeout = 120s
php_admin_value[max_execution_time] = 120

It doesnt seem to matter what I enter there, it always fails around the same time.

Any idea what it could be?

[Marc]

You would need to contact your hosting company to see what exactly is timing out there. It may well be mysql timeouts, or it could even be hitting a memory limit. I will move your ticket to our hosting forum to see if anyone there has some ideas for you that may be more familiar with nginx environments

[Sonya*]

These lines in my nginx configuration have helped to overcome this:

proxy_connect_timeout 180s;
proxy_send_timeout 180s;
proxy_read_timeout 180s;
fastcgi_send_timeout 180s;
fastcgi_read_timeout 180s;

I use Plesk and have a special field, where I can put this. It just a hint, that may help.  I am not a server expert, so do not ask me, how to add it to your server. 😊

[_Vault_]

Thanks Sonya, actually I was installing your language pack and it has helped indeed 🙂 I was able to install it successfully now!