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On my website i am facing a issue. On File Information bar I can see view count are in two digits while downloads counts are in thousand.

How is this possible if a user want to download a file obviously he will visit the page and this will go to view count.

Could anyone advise

453036330_viewcount.png.4bf35d3cc7e8651621c48ca8e07a33bb.png

I can give a scenario where it is possible - I could go to a listing once, and download the listed file 1,000 times, but I'm still only viewing the listing once unless I refresh the page.

Not saying that is what you are seeing, but it's an example.

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2 hours ago, Nathan Explosion said:

I can give a scenario where it is possible - I could go to a listing once, and download the listed file 1,000 times, but I'm still only viewing the listing once unless I refresh the page.

Not saying that is what you are seeing, but it's an example.

yes this is a scenario, but for my case this is not true as the file was a public notice and many people were waiting for this announcement since a long. some users may download this file multiple time but most were unique users. View count is unbelievable. It is not possible, view count is in 2 digit while downloads >4000

Would be much easier to judge this with more details/context or on the original website. Without that, it’s just guessing. If the two values don’t match, which one is suspicious? Are the views too low? Maybe that’s indicating a caching problem? Or are the downloads too high? That would be a different story. Is it a free download or paid? That would make a difference. Is it one file only with that problem or multiple files? And so on …

Edited by opentype

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On 1/8/2022 at 9:51 PM, opentype said:

Would be much easier to judge this with more details/context or on the original website. Without that, it’s just guessing. If the two values don’t match, which one is suspicious? Are the views too low? Maybe that’s indicating a caching problem? Or are the downloads too high? That would be a different story. Is it a free download or paid? That would make a difference. Is it one file only with that problem or multiple files? And so on …

@opentype this is the file url https://eci.gov.in/files/file/13931-press-note-for-the-general-election-to-legislative-assemblies-of-goa-manipur-punjab-uttarakhand-and-uttar-pradesh-2022-reg/
I've to increase view count from DB. The actual view count were around 400, while downloads are 12800.
All downloads are free as the purpose of the website is online information dissemination. 

I see. Yeah, for a download that even guests can use, I am not surprised the numbers don’t match. People can share the download link button or the the download URLs directly, so it wouldn’t actually create a page view. 

Edited by opentype

Yea, what @opentypesaid and keep in mind that due to the guest output cache 99% of the views won’t even be logged at all, while the download will be logged. 

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