evcom Posted December 28, 2021 Posted December 28, 2021 (edited) My community is self-hosted and I use the free Cloudflare plan together with IC. Works quite well! One problem though I have, is that Cloudflare seems to block login to the Marketplace and the error below is shown. In Cloudflare I whitelisted the URL as follows: Firewall > Firewall Rules: This unfortunatey does not resolve the issue. I am aware that this is an issue around the configuration of Cloudflare, but I hope since many IC installations use Cloudflare, someone might be able to help how to whitelist the marketplace URL. Thanks! Edited December 28, 2021 by evcom typo
Stuart Silvester Posted December 28, 2021 Posted December 28, 2021 Cloudflare is still blocking the request, we're seeing CF error code '1020'.
AlexWebsites Posted December 28, 2021 Posted December 28, 2021 Must be a hosted issued because I'm self-hosted and use cloudflare with no issues accessing the marketplace within the ACP. No whitelist needed.
Marc Posted December 28, 2021 Posted December 28, 2021 29 minutes ago, AlexWebsites said: Must be a hosted issued because I'm self-hosted and use cloudflare with no issues accessing the marketplace within the ACP. No whitelist needed. Its actually more likely to be an issue with the way they have cloudflare set up. The issue is that its not getting back to their hosting AlexWebsites and Pucho13 1 1
evcom Posted December 28, 2021 Author Posted December 28, 2021 Hi all, thanks for your suggestions. just tried a few things: Cleared caches, tested live website, adjusted settings in CF. It is still the same. Found a quick fix: 1. Pause Cloudflare temporarily 2. Login to Marketplace 3. Activate Cloudflare again At least this way it's possible to continue with upgrading etc..This also confirms that it seems to be a Cloudflare setting. Guess I will need to reach out to their support.
Solution evcom Posted December 28, 2021 Author Solution Posted December 28, 2021 (edited) The Cloudflare Community came to the rescue with the right pointer. The 'activity log' of the firewall rules shows the details of the triggered event. What I now did, is to allow the Invision Community user agent...This resolved the issue and login to the marketplace is no longer blocked. There might be better solutions. Suggestions are welcome 🙂 Edited December 28, 2021 by evcom AlexWebsites 1
Marc Posted December 29, 2021 Posted December 29, 2021 Glad to see you have the issue resolved there 🙂
catbreadbat Posted April 14, 2022 Posted April 14, 2022 On 12/28/2021 at 10:17 AM, evcom said: The Cloudflare Community came to the rescue with the right pointer. The 'activity log' of the firewall rules shows the details of the triggered event. What I now did, is to allow the Invision Community user agent...This resolved the issue and login to the marketplace is no longer blocked. There might be better solutions. Suggestions are welcome 🙂 Can you share a screenshot of the working firewall rule? I'm having trouble with this as well.
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