Hello,

IP.Downloads in my board returns empty files and the previews are gone.

 

I had this earlier this month. In my case, the files and screenshots where still stored in a /downloads and /screenshots folder, but IPS was now looking for the files in the regular /uploads folder. Moving and merging the folders solved it for me. 

Edited October 31, 20213 yr by opentype

Yea, no I still don’t know how it happened, but fortunately we found them while investigating this issue  . 
Should we create a ticket to investigate this further ?

No wait, I'll try to fix it myself by moving the folders.

Was it the same issue?

could you please take a look at the storage configuration.. anything weird there? 

As @opentype suggested I fixed the issue with two rsync:

/board_root/downloads -> /board_root/uploads
/board_root/screenshots -> /board_root/uploads

Data storage is ok. 

@Daniel F If you need to investigate, you can create a ticket. As you wish.

Edited October 31, 20213 yr by InvisionHQ