Limit Suppt Dept access to a given Group(s)

[liviuolaeru]

Hi! there ?

 

Q01: Is it the re a way to limit access to a Support Department to a given Non Admin Group? i.e. :

 

Members in Group A could submit tickets only to Support Dept X

and

Members in Group(s) B and C could submit tickets only to Support Dept Y

 

Q02: Is it possible to setup / limit public access to the profile of either a user or all users within a group?

 

any help would be greatly appreciated - regards ...