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Posted September 24, 20177 yr Is anyone else having these issues accessing Client Area, as after entering my details (which are 100% correct) it tells me have been locked out for 29 minutes. This is really silly and annoying as have reported it but am getting absolutely no response Also, why should I have to enter my details when am already logged in on the forum, should they not work together ? Am using IE11
September 24, 20177 yr Author Requesting a password reset should clear that lock wait time. #1 Delete your browsing history and start fresh. #2 Try another browser. Maybe but doesn't solve the original issue as should not happen in first place so does it mean a 'bug' somewhere (when using IE11) or am I the only one experiencing this issue?
September 24, 20177 yr I had it a couple of times before... but I can't say if I was drunk or something and miss-typed my details Hard to tell why it's happening unless IPS takes a look.
September 24, 20177 yr Maybe but doesn't solve the original issue as should not happen in first place so does it mean a 'bug' somewhere (when using IE11) or am I the only one experiencing this issue? I'm using IE11 and it does not happen to me.
September 24, 20177 yr Author I'm using IE11 and it does not happen to me. really strange When you click the Client Area link (top left) do you have to still log in again ?
September 24, 20177 yr When you click the Client Area link (top left) do you have to still log in again ? No, it takes me to "Manage Your Purchases".
September 24, 20177 yr Ok, thanks ... guess have to forget IE11 If I clear cache etc then I will have to login to both, If I am already logged in to both then I don't each time I visit client area, It's always been the same for me to have to login to both, what ever browser I use, I assume if you logout of client area you will still be logged in to here
September 24, 20177 yr Author If I clear cache etc then I will have to login to both, If I am already logged in to both then I don't each time I visit client area, It's always been the same for me to have to login to both, what ever browser I use really weird ... always used to be that if logged into forum then did not have to log into Client Area as well
September 24, 20177 yr really weird ... always used to be that if logged into forum then did not have to log into Client Area as well yeah I just tested it again, Logged out of client area then needed to login to forum then client area again, It might be extra security, if you remember passwords and browser remembers that your logged in, its not too bad
September 24, 20177 yr Author yeah I just tested it again, Logged out of client area then needed to login to forum then client area again, It might be extra security, if you remember passwords and browser remembers that your logged in, its not too bad But when I enter my login details (as mentioned) I am locked out for 29 minutes Anyway am using FF now and all works (so far)
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