Client Area - Lost Password

[Mark Goldstein]

Hi,

Not sure if this is the correct forum...

...but I've forgotten the password for my client area, and clicking the Lost Password? button doesn't seem to work (I've tried it a couple of times over the last few days, and nothing has arrived in my inbox).

Any ideas, or do I have to make an expensive phone-call to IPS from the UK?

[Jonathan S.]

Hi,

Not sure if this is the correct forum...

...but I've forgotten the password for my client area, and clicking the Lost Password? button doesn't seem to work (I've tried it a couple of times over the last few days, and nothing has arrived in my inbox).

Any ideas, or do I have to make an expensive phone-call to IPS from the UK?

If you contact Sales, we can provide you with your password. There is no need to make a phone call.

[Mark Goldstein]

OK, great, I'll email them now.

Is there any specific info that you require?

[Mark Goldstein]

Right, I now have a support ticket (325847) :thumbsup:

[Jonathan S.]

I believe that I answered your request, is the password working ok now?

[Mark Goldstein]

I believe that I answered your request, is the password working ok now?

Jonathan, how did you answer, via email?
If so, I haven't received anything from you or IPS, just the notification about the support ticket.

Could you send the password in a forum PM to me?
Or try mark at photographyblog.com instead.

[Jonathan S.]

Mark,

You should be getting a PM soon with your password. Please let me know if you need anything else.