Invision Community Insider
Find news, announcements, and previews by the Invision Community team. Follow this forum for your official news.
Welcome to our Invision Community Insider!
Invision Community Insights: These are our weekly, round-up posts sharing a highlight reel of what was happening this week.
Beta Announcements: If you like taking new features for a spin and trying out the latest version before it is officially released, opt in to be a beta tester. You can use the beta on your site and provide feedback and report bugs in a *dedicated forum. *coming soon!
Release Webinars: We host monthly release webinars to walk you through the latest changes. Join those events or catch up by watching later.
223 topics in this forum
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Our December Year in Review and 2023 Preview Chat is complete! Thank you to those who joined us live and thank you to those who will watch the replay. @Mattand @Charles discussed what we delivered in 2022 and shared some insights on what to expect for 2023. It’s great to hear them chat about the meaning behind our deliverables and hear their excitement for what’s to come. Watch the video, share your thoughts and let us know what questions you have! We look forward to sharing our 2023 journey with you! 🎉
Last reply by Gary, -
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Welcome to this week's Invision Insight! We are getting so close to the silly season and whilst things may be slowing down for 2022, we are so excited for what is to come in 2023! I am really enjoying the engagement from everyone lately and I want to take this opportunity to give you some confidence or relief, whichever is more relevant. Any feature suggestions, bug fixes or reports are all actively read and reviewed, and whilst I cannot promise every single thing will be implemented, it is definitely noticed and appreciated by the team. I thought it a good idea to address this having seen a few comments on Invision Community regarding not getting an answer to y…
Last reply by Gary, -
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Welcome to the very first Invision Insight, hosted by yours truly! 😎 I'm excited to connect with you each week to share what's happening inside Invision Community. For those that haven't yet seen me making my way around this community, I'm Gary, and I have just recently joined the Customer Service team at Invision Community. We are currently working hard to close out our 20th year in business on a high note! There are still so many things to look forward to before the year is done though, and I wanted to give you all a few things to keep your eyes out for. It truly is a testament to the hard work, motivation and dedication of the entire team, and we thank e…
Last reply by Gary, -
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Happy Hump Day! Sort of… I have a bit of news to share with you: this will be my last Hump Day as I am stepping down from Invision Community. 😢 I am transitioning to a new role at Amazon. I’ll be creating content and engagement solutions for AWS. I’d like to take a moment to thank this community for welcoming me with open arms. When I first started my journey as an Invision Community team member, I focused on community advocacy and connecting clients with the team. We quickly realized my, um... exuberance was better suited in marketing and sales. Creating content around Invision Community opened my eyes even further to how brilliantly crafted this …
Last reply by SeNioR-, -
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In Invision Community's November Release Live Webinar, we discuss a few key features included in the next platform update. @Charles gave us a review of some new moderation actions and more additions to our Events App. We also covered the switch to PHP8 that is effective with this release. Also, thank you David for your question! We are excited to bring the functionality for "paid events" to the Events App. This is in the early planning stages but we are happy to tease such a wonderful addition since it is "in the works". 🎉 Do you have a question about the November 2022 release? Feel free to ask in this topic. Did you …
Last reply by Charles, -
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Invision Community is growing! We are excited to welcome a new team member to our Customer Service team so we can better serve you! Please help me welcome …🥁… @Gary! Gary has been a long-time fan and user of Invision Community. We are excited to have his experience and fresh perspective on our team. This is what he had to say… Share with us why you wanted to join the Invision Community team. I have been a huge fan of forum software and creating websites in general for so many years and stumbled upon Invision Power Board whilst I was still in high school (circa 2004-2005). The first forum I created was on Invisionfree (that brin…
Last reply by Gary, -
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In Invision Community's October Release Live Webinar, we discuss a few key features included in the next platform update. @Charles showcases our new Events application which now features a visually stunning overview page. He also answers a few questions clients submitted to @Olivia Clark, including how to use the app for physical versus online events, what to do if your community doesn't offer many events and more. We also talk about adding support for OpenSearch 2.1, adding application filters for new reports in the Moderator Control Panel's report center, as well as updating Graphql library to 14.11.6. Do you have a question about the October 2022 releas…
Last reply by kmk, -
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We are hosting our first live video stream to chat about our October release. This is a trial we are doing to see if everyone likes it and may start doing them with each release. Since it's a trial, please forgive us if we mess up or are otherwise awkward 🙂 Feel free to post questions in the comments on the Event entry and we will try to cover some in the video.
Last reply by nodle, -
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Happy Hump Day, team! Did you check out the Events blog yet? If you haven't, give it a read because... we're leaning in. 😎 The Invision Community team wants to add a few online events to our Calendar. These events will center around: Best practices regarding community management Features of the platform you'd like more clarity on Have another idea for a topic? Feel free to weigh in If interested, you will have the chance to RSVP to the event. More on that to come. We want to host events that YOU actually care about. Please take this opportunity to leave a comment with a topic you'd be interested in us covering in detail. …
Last reply by Randy Calvert, -
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Happy Hump Day, team! Shout-out to @nodle for being a big fan of these posts. 👏 In today's community management hump day topic, I wanted to chat about one of the most powerful ways you can inspire kindness throughout your community. Kindness is an essential ingredient to a successful community. 😌 I know it's a little cheesy, but it's important. Some times you may experience negative players attempting to derail your day because, well... misery loves company. In my experience, one of the most profound ways to fight toxicity in an online community is by... not fighting at all. Instead, it’s by offering kindness to those who need it the most. That’s done through u…
Last reply by BGP, -
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Happy Hump Day, team! Last week, I shared a preview of some of the live community updates we're releasing. Our own community is already integrated with some of them, including who's typing a response, who's viewing a topic and sentiment analysis. Read more about them here: There's another new feature that I want to touch on: video streaming. Pretty soon, we'll be offering the ability to upload and then stream video content straight to your Invision Community-powered community. This is a great opportunity to offer video content directly onto your community and dissuade members from leaving to check things out on other streaming platforms like YouTube…
Last reply by opentype, -
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Happy Hump Day, team. Offering opportunities for engagement is one of the cornerstones of the Invision Community platform. I'm curious to know how you incentivize your members to engage? Ways to create engagement: Engagement happens when you can successfully inspire emotion in others. Creating content that invokes a reaction / action (hopefully positive) is one major way to contribute towards engagement. Some communities' purpose is to offer information, educate and sell, but if they can also incorporate avenues for their audience to engage it will help strengthen the brand's presence and foster trust. Invision Community tactics to create e…
Last reply by Jordan Miller, -
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Happy Hump Day, team. I'm curious to know if you're utilizing the subscriptions feature in your community. 🤔 Or, at the very least, have you thought about it? Subscriptions feel exclusive and elevates the brand imo. I personally use a subscription component in my community. It offers members additional access, as well as an ad free experience, but it's not something I've leaned into as much as I'd like to. However, I love the potential of it and want to chat with you about it. It might be a good time to strategize using subscriptions as businesses figure out how to navigate through the topsy-turvy markets and unpredictability nature of the global econom…
Last reply by SjorsK, -
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If you had a magic wand to create a new feature or functionality within Invision Community, what would it be? I'm especially interested in your thoughts for features or improvements to the discussion engine (aka forums), workflows around that such as moderation, reporting content and members, issuing warnings, etc. Here's a list of updates and fixes from our developers made in the last 7 days:
Last reply by My Sharona, -
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Happy Hump Day, team! Hope you had a great New Year. I've been thinking a lot about our Clubs feature (yeah, I'm cool like that 🤗). I get asked a lot of questions about Clubs when I'm chatting with prospective clients interested in starting a community with us. I feel like they're a seriously underutilized feature. I was curious to see if any of you are currently using Clubs, and what you like about them / areas of improvement. A Club... Creates new pathways for members to venture into and contribute. Offers new opportunities for a variety of content. Are self-managed by its Club leader, allowing for moderators to focus their attention el…
Last reply by Pescao6, -
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Happy Hump Day. Creating a community has so many awesome benefits to your business, however there are certainly times where the going gets tough. Every community leader runs into pain points during their community building journey; it's totally normal (and even an expected part of the process). A few of these pain points could include: Low engagement Lack of content Trouble finding good moderators Bringing an idea or concept to life I know for me in my own community, one of my biggest hurdles is feeling like there's not enough time in the day (or year 😝) to accomplish all the things I want to. I think that's a good thing, but still..…
Last reply by Pescao6, -
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Happy Hump Day, team! And RIP to Internet Explorer. While we put the finishing touches on our upcoming release, 4.7, I wanted to touch base with you and talk about your community's theme. A beautifully branded theme can take your community to the next level in my opinion. An original logo, smart color scheme and easy-to-read fonts (no Bionic Reading today, folks!) can make all the difference. We wouldn't want to use #EEEEEE when #1abc9c is the better fit. Do you use light or dark mode or both? Did you incorporate a sans or sans serif font? Are the buttons easy to see? All of these touches add up. I'd love for you to share screen shots or links to…
Last reply by Matt, -
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Happy Hump Day, team! I wanted to pick your brain about how you onboard members into your community (if at all). We have a new Alerts System feature available in our upcoming release, 4.7, which can create one opportunity to welcome your new members with a greeting. There are a bunch of great ways to introduce a member to your community. Some other ideas include: Sending a welcome PM Guiding new members with a warm message using a block Have a welcome forum Create a getting started / welcome topic Include an onboarding team to answer any potential questions Create a welcome video Award new members…
Last reply by Ocean West, -
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Happy Hump Day, team!We are inching towards releasing our latest stable version, 4.7. It includes a ton of awesome new features for both self-hosted clients as well as those on our standard plans (where we host). You'll be seeing a lot of content discussing the new release, along with its features in the near future, but until then sink your teeth into these: By the way... did you read all that pretty quickly? I recently stumbled upon Bionic Reading and wanted your thoughts on whether communities would benefit from integrating a tool like this. Bionic Reading is described as "a new method facilitating the reading process by g…
Last reply by Chris Olson, -
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Hi all! I wanted to let you know that we've just released 4.7.0 Beta 1 and I wanted to run though some of the highlights on the release notes page. We recently released a cool little feature to enable you to consolidate a forum and all sub-forums into a single list of topics, much like the global fluid view mode. We took onboard some feedback and made it a little more efficient and also reversed the checkboxes so they are ticked by default as some reached out to let us know it was confusing loading a page with content and unchecked boxes. We also added the new URL parameters into the default robots.txt to avoid Google and friends adding faceted pages into…
Last reply by Matt, -
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Happy Hump Day! 🌈 In case you missed it, we've officially rolled out 4.7.0 Beta 5. It includes our new Alerts System (which has been a big hit)! Read more about the Alerts System at the blog post below 👇 There have been some pretty great ideas regarding how to use the Alerts System in the comments on that blog post. 👆 I'd love to take the opportunity to chat with you and hear your ideas on ways we could better improve this for all. What are some features / ideas you have to better the Alerts System? @Randy Calvert mentioned these in the comments on the blog post: @Dean_ mentioned this: By t…
Last reply by Sonya*, -
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Happy Hump Day, team! Back by popular demand. 😎 I want to put a few of our forthcoming live community features onto your radar. These new live features are designed to encourage members to further engage with the community. Check these out: Who’s Typing We just implemented a live Who’s Typing feature into our own community. If you're quick, you’ll see a member typing a reply in real time when going to submit your own reply at the form located near the bottom of the topic. Who’s Viewing We implemented a live Who's Viewing feature into topics on our community as well. This may sound familiar to you - we already create…
Last reply by kotaco, -
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Happy Hump Day, team! There's a new feature available to all included in 4.7 Beta 1: we added solved & unsolved filters to activity streams. 🎉 What does this mean? You can now sort through and stay up-to-date on any solved/unsolved content items by setting up a custom activity stream. Why is this important? This is particularly useful for community support forums where clients and members are searching for solutions to questions that have already been answered. Or, perhaps a developer is in search of questions or problems that are unsolved. Here is a view of an activity stream showing all solved content. You can create a mo…
Last reply by Jordan Miller, -
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Happy Hump Day, team! Wanted to share something extra special with you. We launched an Invision Community swag store! We'll periodically add new items here, including exclusive designs. For now, we started with items repping our logo. 😎 Our team had first dibs and, not going to lie, we're all looking pretty darn spiffy. People still say spiffy, right? Anyway... we'd be honored if you wanted to rock Invision Community offline. If not, totally cool, too! Our shop does ship internationally by the way. 😊 Check out all the items by clicking the link: shop.invisioncommunity.com You're going to look so good! While I've go…
Last reply by Feneroin, -
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Happy Hump Day! Our forum app is a fan fav. There are so many advantages to running a forum versus using social media exclusively (more on that to come). What would you say is your favorite existing feature of the forum app? Me personally? I love the fluid view mode. 😍 It allows me to quickly see what topics I want to consume first, then dive in deeper if I want more. Super handy! Curious to know which one's your fav? If you have any idea to enhance the forums app with a new feature, please feel free to drop it in @Matt's topic. And while I've got you, check out this lengthly list of updates and fixes from the team …
Last reply by Hexsplosions,
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