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Alex Duffy

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Everything posted by Alex Duffy

  1. Working now, thanks
  2. Hi Marc, I messaged you a calendar I have been trying with. It does sync ok with my calendar on Mac, but Google won't retrieve the events. I was able to sync a calendar from my Mac to that Google account, but not the calendar from my board—maybe a Google issue. Cheers Alex
  3. When I try to use this URL to subscribe to a calendar to my Google calendar, it does not show the events. It works for my calendar on my Mac, ok, but not Google. Any insight on this would be appreciated.
  4. Thanks, any estimation when 4 EOL will be?
  5. EOL?
  6. I'm looking forward to the upgrade. How long more can we run on V4 on cloud before we have to upgrade. I'm hoping to wait until the summer, end of June 25, is this feasible?
  7. It is Ryan, tested and working. Thank you.
  8. Hi, today, we discovered we cannot download file attachments from our pages, forums, or messages. I have tried being in a few different groups, and it's the same. When we edit the posts, they are there. I tried new posts, and they are not working either. This is a serious issue for us as we depend on this feature. Cheers Alex
  9. Alex Duffy replied to Alex Duffy's post in a topic in Technical Problems
    I set it to 100, and now it is working ok. Many thanks; I'll keep an eye on that setting and the score settings for the questions.
  10. Alex Duffy posted a post in a topic in Technical Problems
    Hi, I'm trying to set up a simple course as a guide, so I'm testing the quiz as this will be an important aspect, but the "Retake Quiz" is not working for me. I have set the retake option in the settings. It is essential to my course structure that those enrolled will be able to retake the quiz until 100% is achieved. Any help is appreciated. Alex
  11. Hi Marc, I had a student report this morning on her iPhone 12; I then tried it on my iPhone 13Pro, and it was the same. But I have no problem with my partners' Fairphone—Android. So yes, it is an iPhone issue. I'm not sure how to give you an example. The sound file? I'll load one here now. When I tried to play it on my iPhone, this one returned an error. Cheers Alex 012_the_circulation_and_the_pulses-- (240p).m4a When I try to load this example on my iPhone I get the error.
  12. Hi, I'm attaching sound files on pages and inserting them into the body; they range from 10 minutes to 50 minutes long. When opening the page on an iPhone 13 Pro, they often do not load, and we get an error, and they will not play. I have tried this on various browsers on the iPhone, and it's the same. They do download ok, but not play. A quick test on an Android phone did not show this error. This is not happening on my desktop; it is connected to 30MB of broadband, and the iPhone is too. Any help would be appreciated. Cheers Alex
  13. Fantastic ... thanks
  14. Hi, we cannot access our forums after the update today. Help needed. Forums 4.7.18 Locked Invision This application is out of date and cannot be enabled until it is upgraded. Please visit your client center to download the full Invision Community package.
  15. Hi, is this the same error I'm getting?
  16. All good today!
  17. Slowing down again
  18. Ok, speeding up now 😀 in Ireland
  19. Very slow this morning. Hope it gets sorted soon.
  20. Many thanks, Mark. There was some real info mixed with false, I hadn't noticed that.
  21. It’s a field we add to the profile called ‘address’ in your dropdown of field choices.
  22. Hi, I'm trying to import a members list by CSV and fill in the postal address field along with some other fields too, but it will not populate this. I tested this by downloading the member list from Invision and then importing it back in matching the fields but with new data. It all worked except for the postal address. Any ideas? Cheers
  23. Installed and fixed, thanks.