GolfSpy_THV

On 4/4/2022 at 8:56 PM, Martin A. said:

Yes, this have been brought up before, but that's a long time ago.

This is most likely caused by your members being too vague when writing their location in their profile. It's not a secret that a lot of (smaller) US cities and town have "stolen" their name from cities in Europe. 

If they just write "London" or "Manchester", it may be obvious to you and your members that they mean London, Kentucky and Manchester, Tennessee. The search engine will however return the UK locations, as these are larger.

Have a look at the "Limits the location search to specific countries" setting. You can set this to United States. Believe this will solve this issue for you.

VPN is not an issue, as the IP is not taken into consideration.

Great, that makes sense. I'll mention that and update the locations a bit. We do have members from all over the world, but mainly North America, Europe and some NZ and Australia. 

Thanks again!

Sorry if this has been answered previously, however I'm getting several members let us know that they are being placed or marked in areas they are not. Most all are US based, but we have a ton of members who after marking themselves are being placed all over europe and other places. Is this due to the profile sinc and potentially VPN or? I've disabled it for now, but will likely look to reset the whole thing and restart. 

Thank you!