Keith Smith_105067

Jim, so the subscription expires if they do not make a payment or it fails? However, extending the grace period would allow them a bit of latitude, correct, and not expire the subscription. Regards KS

Why do subscriptions expire on products can you clarify? I have a group of memberships and no invoice is made, and then I lose the customer or they email me and ask why they lost access. Is it set by the grace period when I make a product? I never want the purchase to expire unless they cancel. Can you lend some insight, please? How can this be changed? Thanks KS

I upgraded and getting the same error on subscriptions link now also

same error was hoping that would fix it but no Regards KS

I started getting this error message when I click my store link form the navigation the other forum parts seem to be fine??? https://forum.beatthecasino.com/store/

Thanks I cannot seem to link the twitter account for promotion I go to click the link to enter the key and get this error

That's the way I tried to do the update and I received the same errors in addition to the other issues i mentioned in the screen shots. Tks KS Are you asking me if you can perform the update for me by logging into my site MArc? If that is what you are asking me yes.

Thats the way I did it and get the same error. What ticket are you referring to I sent an email but didn't see an answer if you still have a ticketing system that would be a lot better if so where is it? Regards KS

Tried to update my shared account forum.beatthecasino.com Getting the following error messages

No this has occurred again they do not have an option to update how do i enable it on there side i use Stripe and Paypal as payment methods

One customer ask me how he can update his credit card information on the forum side. I could not see a way for him to do it but I could add it under manage in the admin control panel. I s there a way for him to do it on the forum side in the customer settings somewhere? Or, must all this be done on the processor side such as Stripe or Paypal. I could not find any info on how the customer can update it. Hi Keith, I got a new credit card and would like to change what you have on file to this new card. How do I go about doing that? I can't find where it is on the BTC. Quote

Same problem no menu it is gone I can't see where to slide to the left on mobile that does anything, can someone help? No place to log out ot login etc