Keith Smith_105067

THANK YOU

Thanks One question I have some subscriptions under the old products interface Physical Product is not selected They are on re-occuring payments. Will they be carried over to Version 5 as an un-interupted subscription or must I migrate them somehow? THANK YOU KEITH

I have done that twice now and your message to me is the ticket is not updated. Here is the second time I responded.

I reply to the email and opened the issue via the form which sent an email to you. I assume you are saying the email made a ticket and responding to the email did not update the ticket. There direction was to log into the client area and select an option there is no option. There is no ticket link in the email that was responded to. Would you be kind enough to send me the ticket link I'll be happy to type in what package I would like and any other details but I m sorry I do not have any information on how to access the ticket. Please Thanks You KEith

Has this been sorted out yet I have not received a response yet that I see? I did reply to the ticket email with the info you requested Regards KS

I have a simple forum for years and just need to upgrade to 5 the $99 dollar plan. The upgrade option does nor exist in my interface, please see attached Can someone direct me to how I can accomplish this. Kindly see the attached Image I don't know where else to look It says log in and select an option. There isn't any.

I am getting this error when trying to login IPS\Db\Exception: Out of memory; check if mysqld or some other process uses all available memory; if not, you may have to use 'ulimit' to allow mysqld to use more memory or you can add more swap space (1041) Can someone give this a look and advise please #0 https://forum.beatthecasino.com/