Chinna444

Removed the column added by third party application and now its working as expected. Thanks a lot for you help on this.

We addressed the issue with tables. But, still having the same issue with large topics. Large topics are loading very slow.

No blank page. Few times I tried to open the page and it was loading for more than 2 mins and just closed the browser. One or two time I see page loaded after a min. I initially thought it might be a network issue but lot of users also complained about the same issue. I have updated the details and also provided some sample URL's in the notes section. Can you please take a look. Thanks a lot.

Hi, We have lot of topics which have 1000’s of replies. After most recent upgrade when we click on the these topics page is not loading. Any suggestions related to what might be the issue? Something changed with the latest upgrade? I can message the link if anyone can take a look at it. Thank you.

I have disabled all the plugins and tried but still seeing the same error...not sure how to identify the issue and what is causing it.

Hi, We are trying to create a new forum and below is the error I am seeing when trying to create one..Can anyone suggest what might be the issue. INSERT INTO `forums_forums` ( `parent_id`, `forums_bitoptions`, `position` ) VALUES ( '2', 0, 13 ) IPS\Db\Exception: Field 'max_threads_error' doesn't have a default value (1364) #0 /home/nginx/domains/testdomain.com/public/system/Db/Db.php(941): IPS\_Db->preparedQuery() #1 /home/nginx/domains/testdomain.com/public/system/Patterns/ActiveRecord.php(487): IPS\_Db->insert() #2 /home/nginx/domains/testdomain.com/public/system/Node/Model.php(2530): IPS\Patterns\_ActiveRecord->save() #3 /home/nginx/domains/testdomain.com/public/applications/forums/sources/Forum/Forum.php(1327): IPS\Node\_Model->save() #4 /home/nginx/domains/testdomain.com/public/system/Node/Controller.php(420): IPS\forums\_Forum->formatFormValues() #5 /home/nginx/domains/testdomain.com/public/applications/forums/modules/admin/forums/forums.php(132): IPS\Node\_Controller->form() #6 /home/nginx/domains/testdomain.com/public/system/Dispatcher/Controller.php(107): IPS\forums\modules\admin\forums\_forums->form() #7 /home/nginx/domains/testdomain.com/public/system/Node/Controller.php(69): IPS\Dispatcher\_Controller->execute() #8 /home/nginx/domains/testdomain.com/public/applications/forums/modules/admin/forums/forums.php(44): IPS\Node\_Controller->execute() #9 /home/nginx/domains/testdomain.com/public/system/Dispatcher/Dispatcher.php(153): IPS\forums\modules\admin\forums\_forums->execute() #10 /home/nginx/domains/testdomain.com/public/admin/index.php(13): IPS\_Dispatcher->run() #11 {main}

Thanks for letting me know. Looking forward for the fix.

Hi, We are trying to provide access to one user for Search Engine Optimization and we are unable to achieve that. 1) Added new user under members group. 2) Under MEMBERS>STAFF>Administrators -- Added this new member and selected restricted access. Enabled access only for few option and Search engine optimization as one of that. 3) When I login with the user I can see the option which I provided in the dashboard but when I click on the 'Search Engine Optimization' it shows below error...other options are working just fine. Any idea what I am doing wrong?

This worked. There is one more plugin that was installed and ACP is not showing any issue, when we disabled everything is working fine. Thanks much for your help.

here is the error message tat was provided. [01-Dec-2022 23:31:36 UTC] PHP Fatal error: Cannot use "parent" when current class scope has no parent in /home/nginx/domains/domainname.com/public/system/Theme/Theme.php(2703) : eval()'d code on line 92

Ok. After upgrading to latest version i don't see any more error messages in the ACP. I will work with host to get the server error log entry and let you know.

Did not realize that you are staff. Sorry. Thanks for the information. So, should i try anything else from my side, please let me know.

Thank you. Previously invision used to have support tickets. But, not it is disable for me. Can you let me know what is the subscription i need to enroll in order to get support? Thank you.

Ok. I purchased through marketplace and now the option to upgrade to new version is enabled. 1) Upgraded to new version but still unable to view the topics 2) Disable the application and still unable to view the topics. I am not sure if this application is the actual problem.

That warning is taking me to the plugin 3rd party website. I got the new version but i don't see option to upload. Generally, as attached in this screenshot it should show the 'Upload new version' option. But, for this outdated version i don't see the option to upload new version.