Unlucky

Thank you

Many thanks for your help. Now currently rebuilding thumbnails.

Also just disabled all custom theme, plugins and applications. Then re-enabled just this one single plugin. Result was we still got the same problem.

Thanks, I removed all of the code but it didn't make any difference unfortunately after clearing all caches. So have re-added it as I don't know what added it in the first place.

Hi, We have just renewed and upgraded and reenabled the plugin on our website, and are seeing huge horizontal gaps between each row of photo: https://www.walkingfootball.com/gallery/ How can we fix this please?

Hi Yes. Thanks for your quick reply. We have the pay want you want and kitchin sink applications. I just disabled one of them at a time and the one causing this issue is: https://invisioncommunity.com/files/file/9708-pay-what-you-want/ Hi @Adriano Faria could you take a look at this issue please. Many thanks

Hi, We have been waiting patiently for this fix. Downloaded the latest version today and went to create a new category and it's still not working. UPDATE `downloads_categories` `downloads_categories` SET `cname_furl`='xxxxxxxxx',`callow_anonymous`=false,`cpwyw_onoff`=true,`cpwyw_groups`='4',`cparent`=7,`csortorder`='updated',`cdisclaimer_location`='purchase',`clog`=NULL,`ctypes`=NULL,`cmaxfile`=NULL,`cmultiple_files`=true,`cversion_numbers`='0',`cversioning`=NULL,`crequire_changelog`=false,`cmaxss`=0,`cmaxdims`='0x0',`ctags_disabled`=false,`ctags_noprefixes`=false,`ctags_predefined`='',`cforum_id`=0,`ctopic_prefix`=NULL,`ctopic_suffix`=NULL,`cbitoptions`=1 WHERE cid=9 IPS\Db\Exception: Unknown column 'cpwyw_onoff' in 'field list' (1054) #0 /home/customer/www/,/system/Db/Db.php(1159): IPS\_Db->preparedQuery('/*badhabi5_foot...', Array) #1 /home/customer/www/public_html/system/Patterns/ActiveRecord.php(520): IPS\_Db->update('`downloads_cate...', '`cname_furl`=?,...', 'WHERE cid=?') #2 /home/customer/www/public_html/system/Node/Model.php(2494): IPS\Patterns\_ActiveRecord->save() #3 /home/customer/www//public_html/system/Node/Model.php(3316): IPS\Node\_Model->save() #4 /home/customer/www//public_html/system/Node/Controller.php(419): IPS\Node\_Model->saveForm(Array) #5 /home/customer/www//public_html/applications/downloads/modules/admin/downloads/categories.php(79): IPS\Node\_Controller->form() #6 /home/customer/www//public_html/system/Dispatcher/Controller.php(107): IPS\downloads\modules\admin\downloads\_categories->form() #7 /home/customer/www//public_html/init.php(927) : eval()'d code(29): IPS\Dispatcher\_Controller->execute() #8 /home/customer/www//public_html/system/Node/Controller.php(69): IPS\Dispatcher\hook3189->execute() #9 /home/customer/www//public_html/applications/downloads/modules/admin/downloads/categories.php(44): IPS\Node\_Controller->execute() #10 /home/customer/www//public_html/system/Dispatcher/Dispatcher.php(153): IPS\downloads\modules\admin\downloads\_categories->execute() #11 /home/customer/www//public_html/admin/index.php(13): IPS\_Dispatcher->run() #12 {main}

Thank you We have purchased it, but haven't tested it.

Does this work ok if we also have your name a fair price plugin running as well? Thanks

Hi, I have this enabled for 20 files per page, but they are not showing. Is this compatible with the latest version of IPS?

Do you know how long this will be? It's just we need to upload files to our new category but have no way of selecting the category at present.

thanks, this one white screens PHP Requirements PHP version 8.0.19. cURL extension loaded DOM extension loaded. GD extension loaded. Multibyte String extension loaded. MySQLi extension loaded. OpenSSL extension loaded. Session extension loaded. SimpleXML extension loaded. XML Parser extension loaded. XMLReader extension loaded. XMLWriter extension loaded. Zip extension loaded. Exif extension loaded. GMP extension loaded. 768M memory limit. No Suhosin restrictions.

Thanks, Didn't realise - this one white screens but requirements look ok PHP Requirements PHP version 8.1.6. cURL extension loaded DOM extension loaded. GD extension loaded. Multibyte String extension loaded. MySQLi extension loaded. OpenSSL extension loaded. Session extension loaded. SimpleXML extension loaded. XML Parser extension loaded. XMLReader extension loaded. XMLWriter extension loaded. Zip extension loaded. Exif extension loaded. GMP extension loaded. 768M memory limit. No Suhosin restrictions.

It all looks ok: PHP Requirements PHP version 7.3.33. cURL extension loaded DOM extension loaded. GD extension loaded. Multibyte String extension loaded. MySQLi extension loaded. OpenSSL extension loaded. Session extension loaded. SimpleXML extension loaded. XML Parser extension loaded. XMLReader extension loaded. XMLWriter extension loaded. Zip extension loaded. Exif extension loaded. GMP extension loaded. 768M memory limit. No Suhosin restrictions. MySQL Requirements MySQL connection could not be established to perform version check. Make sure your MySQL Server version is 5.5.3 or above (5.6.2 or above recommended). Summary You are ready to install Invision Community 4.6!

My site suddenly white screened this morning. We do have siteground setting set to automatically upgrade php versions. When I checked it was set to: 7.4.29 So I rolled back to 7.3.33 and the site came back online. I tested these versions PHP8.1.6 and PHP8.0.19 and both these white screened as well. So the only version working I can choose from is 7.3.33 However I get a warning saying "We recommend that you do NOT use a PHP version 7.3 or below, as these PHP versions are out of active support and their use will soon be discontinued on our servers." Please advise on what we need to do to get a newer version of PHP that does not cause a white screen?

We just tried to create a second category in downloads and got this error - Any ideas? UPDATE `downloads_categories` `downloads_categories` SET `cname_furl`='walking-football-tournaments-festivals',`callow_anonymous`=false,`cpwyw_onoff`=true,`cpwyw_groups`='4',`cparent`=0,`csortorder`='updated',`cdisclaimer_location`='download',`clog`=NULL,`ctypes`=NULL,`cmaxfile`=NULL,`cmultiple_files`=true,`cversion_numbers`='1',`cversioning`=NULL,`crequire_changelog`=false,`cmaxss`=0,`cmaxdims`='0x0',`ctags_disabled`=false,`ctags_noprefixes`=false,`ctags_predefined`='',`cforum_id`=0,`ctopic_prefix`=NULL,`ctopic_suffix`=NULL,`cbitoptions`=261 WHERE cid=8 IPS\Db\Exception: Unknown column 'cpwyw_onoff' in 'field list' (1054) #0 /________________________.com/public_html/system/Db/Db.php(1156): IPS\_Db->preparedQuery('/*badhabi5_foot...', Array) #1 /________________________.com/public_html/system/Patterns/ActiveRecord.php(520): IPS\_Db->update('`downloads_cate...', '`cname_furl`=?,...', 'WHERE cid=?') #2 /________________________.com/public_html/system/Node/Model.php(2494): IPS\Patterns\_ActiveRecord->save() #3 /________________________.com/public_html/system/Node/Model.php(3316): IPS\Node\_Model->save() #4 /________________________..com/public_html/system/Node/Controller.php(419): IPS\Node\_Model->saveForm(Array) #5 /________________________.com/public_html/applications/downloads/modules/admin/downloads/categories.php(79): IPS\Node\_Controller->form() #6 /________________________.com/public_html/system/Dispatcher/Controller.php(90): IPS\downloads\modules\admin\downloads\_categories->form() #7 /________________________..com/public_html/init.php(913) : eval()'d code(29): IPS\Dispatcher\_Controller->execute() #8 /________________________..com/public_html/system/Node/Controller.php(69): IPS\Dispatcher\hook3189->execute() #9 /________________________..com/public_html/applications/downloads/modules/admin/downloads/categories.php(44): IPS\Node\_Controller->execute() #10 /________________________..com/public_html/system/Dispatcher/Dispatcher.php(153): IPS\downloads\modules\admin\downloads\_categories->execute() #11 /________________________..com/public_html/admin/index.php(13): IPS\_Dispatcher->run() #12 {main}

Hi, We have all our settings in PHP ini set high as recommended. Siteground techs say everything is set correctly their end and cannot see any issues But we still get the same issue. I also not in this topic that it is best to keep the limits low otherwise the file upload in chunks does not work: So now we are totally confused. Is the error because we have set the limits too low / too high? What would be the optimum PHP settings for this to work?

Hi, we have managed to upload a smaller file of 10Mb without issue but still cannot upload large ones. We are hitting a brick wall now as nothing is making sense as to why we cannot upload the larger ones.

Both the hosting company and ourselves cannot upload so not sure we would both have internet connection issues. How could that be possible? Cloudflare is turned off. I will ask them about any server security but this is the only one of many sites with an issue as already mentioned and they have had a senior tech troubleshooting so would guess it's not mod security either.

Cloud flare was on so we turned it off and then asked siteground hosting to investigate. They have bounced it back to you invision tech support: Thank you for the update. I checked the upload process and tested with a 2.9GB zip file. Looking at the process, there were only 2.9MB uploaded from the application and no indication of any server-related issues as far as I can see. There are no errors logged and no warnings as far as I can see. While we would love to assist, we don't offer code-related troubleshooting or development services. We have set all requested PHP values to a high value and/or requested values. I would recommend that you speak with your developer or the developer responsible for that functionality for further assistance. This is something that your functionality developer should be able to provide you with the information. If they can recommend a specific setting that needs to be adjusted in order to resolve the issue, please let us know and we'll be more than happy to assist you further. Kind Regards, Arto Simonyan Senior Technical Support

They don't know anything about invision software so what information can I give them to help investigate? They will need to know where to look. All other applications work fine when uploading content to this website. In fact all other sites (wordpress) on the server work fine when uploading content. The only issue we have with uploading files to the site is your downloads app. Thanks,

Hi, Host has made all of the changes but we are still getting the same error. It happens instantly after clicking the upload button still We still have nothing generated in the error logs. I have attached a screenshot showing we have the correct settings in php ini.

Hi, No errors in the log files unfortunately. Will wait for tech support to increase the timeout limit but if anyone else has any ideas it would be great. As I mentioned the error appears as soon as we click the upload button. Thanks again

Hi, it happened 1 second after clicking upload file and at 1%. I will ask support but wouldn't think it would happen instantly

We have had our hosting provider increase php file upload limit to 5gb We have just tried to upload a 2gb zip file to the downloads section and get this error: Sorry, an unknown server error occurred when uploading this file. (Error code: -200)