We've got some weird stuff going on with notifications -- noticeably on a particular thread:
https://www.usmilitariaforum.com/forums/index.php?/topic/1900-military-lighters-all-eras-all-brands/page/38/
Member has been following the above thread and always received email notifications for new replies within the thread. It changed over the past month or so. Been getting emails that give indication that someone has liked or responded to their post, but if somebody posts something new he doesn't get anything. We tried setting it up for push and notifications this weekend, but that didn't change it. He is getting the bell bubble notification on the forum itself, but no emails.
I also experimented and started following the thread myself (Admin account), and I'm not getting email notifications for new replies in the thread, either. I get the red bubble notification, but no email notification.
The notification emails are not in the email SPAM folders. Both accounts receive email notifications for PMs, PM replies, Quoted content replies, and other threads/boards that are followed.
I can supply links to the two accounts mentioned above that have tested and experienced this issue, but I hate to post that in a public thread here. Let me know if you need them.
Another member has been experiencing the same no-email-notifications issue since late last year, too - in the same Sale section listed above, not just one thread. Let me know if you'd like that username.
At this point, we need to figure out where the notifications are failing. Is the thread triggering the emails? Is the forum sending them? Where does the path fail?
Another part of this issue has been going on since late last year (2022) is the same issue . . . this time it is following actual boards, not threads.
We have a section of boards here:
https://www.usmilitariaforum.com/forums/index.php?/forum/52-for-sale/
A member has been following each board in this section for a long time, and starting late last year, is no longer getting notification emails. Only the notification bell bubble on the forum. We have tried swapping email addresses for the account, even creating another account and following his content and then merging the two accounts. No emails of notifications for new content.
Yesterday (21 June 2023), another member (normal "Member" user group) and I (Admin user group) tested this. We followed three boards in this section:
https://www.usmilitariaforum.com/forums/index.php?/forum/605-fs-groupings/
https://www.usmilitariaforum.com/forums/index.php?/forum/130-fs-field-personal-gear/
https://www.usmilitariaforum.com/forums/index.php?/forum/134-fs-knives-and-other-weapons-accessories/
I created a new thread in each and the other member received a bubble notification but no email notifications for any of the three threads. Then the other member created threads and I received the red bubble, but no emails.
Again, I can send those usernames if you need them.
Appreciate the help.