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That looks like it might be perfect. However, the example/directions are missing from the first response showing which field was changed. Where do I get to that option? Thanks so much!

We have a section of our forum where members are allowed to leave feedback for each other. Each member with feedback has one thread that is for all feedback replies. I've seen forums with a similar set-up using ProBoards software, and they are able to add a link in the area below any member's avatar who has a feedback thread. This links right to the feedback thread and saves members having to locate it themselves. Here is what it looks like in ProBoards (red arrow pointing at the link): Currently, this is what the same area in our Invision community looks like: Is there a way to add a link, maybe under the "Location" or something? Thanks in advance!

Thanks for this! I try to stay on top of releases, but sometimes they slip past me. 🙂 This looks like something I'll definitely look into.

Thanks so much! Good to know, and I've found a couple options in the Marketplace that may suit for the chat feature. I believe they are going to be contacting the sales team shortly, now that they've got an idea of what they're looking at.

Another question here on behalf of a friend who is getting ready to add an IPS community to their site. They've asked me a few questions, and this is something that we've never needed in our community, so I'm not sure of an answer. 1) Does Invision offer any options for hosting video meetings -- anything that would serve as an alternative to running meetings in ZOOM Pro? 2) Is there a way to have a chat feature in the community? Thanks in advance!

Thank you for this! Exactly what I was looking for. Great feature, and I hope this will work for them. Definitely sending this right away. Thanks again!

I'm in the process of recommending Invision to a friend. They're wanting to add a forum to their existing site, and I think this is exactly what they need. Quick question, and I've tried searching but am not sure of the terms. As it stands now, the website is a large collecting database that requires a user to have a username, e-mail address and password for their account to access the database. The Invision community would be added in a subfolder to the existing site as another feature to work with the database. Is it possible to create automatic accounts in the Invision Community that would match and/or link to the accounts on the current site? Sorry if that's confusing, but this is just something we're throwing around as we discuss the attributes of IPS for this situation. Thanks in advance!

Thank you so much for this help. I know I've been frustrated with this, and I appreciate you guys sticking with me. This is not my forte. I've got a server guy, and he's started on everything you said. Hopefully, that will do the trick. I've marked this solved and will report back -- one way or another -- just to let everyone know how it goes. Again, thank you for your patience.

Okay. Looking forward to hearing something. This is a definitely problem, and it has been two weeks since you asked a developer to look at this. It is not unreasonable for us to be wondering when some kind of help will be posted.

I have heard nothing regarding this issue. I am the server manager and need to be included in the correspondence aws Bob is out of the country.

Thank you so much! Appreciate the help.

So, I should delete the current request -- and this won't be an option again? The one sitting in there now actually came on 24 hours or more after I disabled as shown above, so I was assuming it didn't work. I'll go ahead and delete the request in there, if you don't need to see it again.

Hi! My slip-up there. Sorry about that. It's all been updated, so you should be good to go. Thanks so much for the help.

Sure. Member Sundance72 is currently in the list having requested deletion. I won't remove it. I've logged into a regular member account to see if I can find out where they are doing this, but I can't find it. Where would that option be as a user?

Hi Nodle, Thank you for your input. The problem has been present since October of Last year. We have been testing to make it easy for Invision to replicate the issue within specific forums and threads to show that email is being received at a gmail account for some functions but other specific function notifications are not being received at a gmail account. We really believe that there was an issue with the software update installed in october.

I did as the above post showed: But a member was able to request account deletion again today. Should I change another setting, or is the feature not working?

The server will simply relay the information that the software is using. The problem in debugging this is emails are being delivered to email accounts on gmail for most functions, however, for specific functions with specific users email is not being delivered to a gmail account - this has been outlined to you in previous posts. If this was a server issue then all email being sent to gmail email accounts would not be delivered showing that a server configuration error is interfering with the deliver-ability of all email being sent to gmail. This is not the case and for you to say that "any deliverability issues what-so-ever fall on the server provider, not the software." is blanket statement not directed at a specific issue. I am requesting a phone conference with a upper level engineer to help debug this problem with our webmaster (Scott Dafferner 714-842-7485 notify him with a time and date). We have traced when the issue started and it corresponds with the software update installed October of 2022.

Got in touch with the server guy -- here's the answer. The main issue here is not that no email is being received to gmail, the main issue is that SOME email for specific functions are not being received at gmail but MOST functions are being received at gmail. This immediately points to a configuration issue with the forum software and not the server. If it was happening to ALL email going to Gmail then I agree it is a server issue as all email is coming from the same server/ipaddress. But that is not the case here. Here is the blacklist report from MXToolbox - everything is clear: Network Tools DNS,IP,Email.pdf

I am not happy with that. Unacceptable reply. While GMail addresses are affected, not all GMail addresses are affected. Some are receiving notifications, so it's not ALL GMail. Also, the affected Gmail accounts are receiving notifications for the majority of followed things. This is not something that is affecting 100% of Gmail. The DNS was already checked, reset, etc. This forum is on a dedicated server. There has got to be something more to look at here. Notifications are a vital part of any forum. We need this fixed. Please transfer this help issue/ticket to someone who is willing to provide us with the tech support we pay for.

Thanks so much for working on this. Good question, but we did test that. E-mails are not generated, even when the account does not check in for days. In fact, the account that I gave you above to try was set to follow multiple things experiencing this issue. Then, the account was not checked for five or six days. There were a LOT of red notification bubble counts, but not one e-mail had arrived. Feel free to ask any other questions. I'm just happy to be working on this.

Absolutely. Use this account: https://www.usmilitariaforum.com/forums/index.php?/profile/299859-gcce1854/ It is following these three boards: https://www.usmilitariaforum.com/forums/index.php?/forum/605-fs-groupings/ https://www.usmilitariaforum.com/forums/index.php?/forum/130-fs-field-personal-gear/ https://www.usmilitariaforum.com/forums/index.php?/forum/134-fs-knives-and-other-weapons-accessories/ Back in June, I created a new thread in each and the other member received a bubble notification but no email notifications for any of the three threads. Then the above account created threads and I received the red bubble, but no emails. We tested this again a few days ago, and it is still the same. Oh, and yes -- we should have the system amended to not remove followers after a year. If you see that still active there, please feel free to remove that. We want them to be able to follow for as long as they want. Thanks.

The reason that they had to refollow was that we had people stop following for a time to find out if the notifications would kick back in. Some of the people affected have followed for more than a year, some only months. And some accounts unfollowed for awhile and have just started again in the last three weeks. All are still experiencing the same issues.

Hi, again! It's been a bit, but we have had the server tech and some others working on this from our end. Every test has been run, everything is checked, updated, etc. No changes. Had a meeting with the server guy, and he says there is nothing more he can do, it's the software. So, being a tech member only, I enlisted one of the active Admins to help me with this. They're the one fielding all the questions/problem reports/complaints over this, so they sent the following info which should give you everything you need. Let me know if you need more info than the original post and this below. Thanks. ----------------------------------------------------- OK . . . I went back and found the original Help thread and it was actually July 18th. Three members had noticed "several weeks" when they realised it. These members: https://www.usmilitariaforum.com/forums/index.php?/profile/212241-bldrhouse/ https://www.usmilitariaforum.com/forums/index.php?/profile/4316-s1991/ https://www.usmilitariaforum.com/forums/index.php?/profile/4361-digi-shots/ First was alerted to this on July 18th. Several members realised that they had not received notifications for new threads/topics posted in boards that they were following. PArticularly these boards: FS Field & Personal Gear FS Books, Photos, Ephemera, & Research Material FS Medals, Decorations, Ribbons, & Accessories FS Cloth & Metal Insignia FS Knives and Other Weapons & Accessories FS Miscellaneous Discussion forum on Medals & Decorations For Sale Uniforms, Helmets and Medals & Decorations. https://www.usmilitariaforum.com/forums/index.php?/topic/1900-military-lighters-all-eras-all-brands/page/38/ Member has been following the above thread and always received email notifications for new replies within the thread. It changed over the past month or so. Been getting emails that give indication that someone has liked or responded to their post, but if somebody posts something new he doesn't get anything. I tried setting it up for push and notifications this weekend, but that didn't change it. He is getting the red bubble notification on the forum itself, but no emails. I also experimented and started following the thread myself (Admin account), and I'm not getting email notifications for new replies in the thread, either. I get the red bubble notification, but no email notification. The notification emails are not in the email SPAM folders. Both accounts receive email notifications for PMs, PM replies, Quoted content replies, and other threads/boards that are followed. This is the link to the member's account: https://www.usmilitariaforum.com/forums/index.php?/profile/76516-mtnman/ This is the link to my Admin account: https://www.usmilitariaforum.com/forums/index.php?/profile/151812-stratasfan/ Another member has been experiencing the same no-email-notifications issue since late last year, too - in the same Sale section listed above: https://www.usmilitariaforum.com/forums/index.php?/profile/143523-schk/ At this point, we need to figure out where the notifications are failing. Is the thread triggering the emails? Is the forum sending them? Where does the path fail? Something that has been going on since late last year (2022) is the same issue . . . this time it is following actual boards, not threads. We have a section of boards here: https://www.usmilitariaforum.com/forums/index.php?/forum/52-for-sale/ A member has been following each board in this section for a long time, and starting late last year, is no longer getting notification emails. Only the red bubble on the forum. We have tried swapping email addresses for the account, even creating another account and following his content and then merging the two accounts. No emails of notifications for new content. Today (21 June 2023), another member (normal "Member" user group) and myself (Admin group) tested this. We both followed three boards in this section: https://www.usmilitariaforum.com/forums/index.php?/forum/605-fs-groupings/ https://www.usmilitariaforum.com/forums/index.php?/forum/130-fs-field-personal-gear/ https://www.usmilitariaforum.com/forums/index.php?/forum/134-fs-knives-and-other-weapons-accessories/ I created a new thread in each and the other member received a bubble notification but no email notifications for any of the three threads. Then the other member created threads and I received the red bubble, but no emails. This is my account: https://www.usmilitariaforum.com/forums/index.php?/profile/151812-stratasfan/ This is the other member's account: https://www.usmilitariaforum.com/forums/index.php?/profile/299859-gcce1854/

@Adriano Faria Thanks so much for that! I've done it and that should do the trick. Appreciate the help, guys!

Thanks! I appreciate the response. Rather than install another plug-in, I think we'll wait for the next update. But if it's not fixed, I'll definitely come back for the plug-in. This is a feature that I certainly do not like and wish had not been put in without an option. Our forum rules/TOS specifically state no account deletion.