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We have a number of achievement rules and they work great. However, we have one that is not working. This is the setting we have in ACP:

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We had a poll running yesterday for April Fool's, and multiple accounts voted. The poll locked at 3:00am EST today, and when I checked this morning, no points have been issued to any of the accounts listed as having voted.

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Did I set the rule up incorrectly?

Thanks in advance for any help!

  • Community Expert

Im not seeing any issues on this end. Are you on the latest release here? Also, was the rule set up prior to the poll?

  • Author
 

Im not seeing any issues on this end. Are you on the latest release here? Also, was the rule set up prior to the poll?

We are up-to-date with v4, and the rule had been set over two weeks before I used the poll option yesterday. Never done a poll before, so we haven't tried this before. I'll award points manually and run a few test polls to see if it was just an odd thing happening.

  • Community Expert

Are your background tasks running? You can check this by search "Tasks" in the ACP and ensure that they are processing.

  • Author
 

Are your background tasks running? You can check this by search "Tasks" in the ACP and ensure that they are processing.

Thanks, yes! I check that and even ran it manually. I'll make a sample poll or two and see if it works on those.

  • Community Expert

Please give us the examples once you have done them, if they are still an issue

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