Good Afternoon,

I'm starting to test IPS5, so i set up a new server and copied my IP4 database over to upgrade it to IPS5. I had no errors, but when I try to log in it doesn't log me in, just takes me back to the same page I was on. I can log into the admin panel just fine.

It's done this on a new install and on an upgrade. Not sure what I'm doing wrong and I don't see any errors. Any advice would be greatly appreciated.

Thanks

Brian

Email addresses only for the User ID with v5

 

Email addresses only for the User ID with v5

I do that but it just refreshes the page without error. Using the same email address as i am for the admin portal.

 

Good Afternoon,

I'm starting to test IPS5, so i set up a new server and copied my IP4 database over to upgrade it to IPS5. I had no errors, but when I try to log in it doesn't log me in, just takes me back to the same page I was on. I can log into the admin panel just fine.

It's done this on a new install and on an upgrade. Not sure what I'm doing wrong and I don't see any errors. Any advice would be greatly appreciated.

Thanks

Brian

Can you try to clear the cache and see if it will help?

 

Can you try to clear the cache and see if it will help?

No difference. It also does this on a fresh install without migrating a database.

Thanks for everyones help

I see that you said no errors, but can you check the server error log and see if there are any recent messages logged in there recently pertaining to this? If this happens on a fresh install then the chances are that something server side might be causing this.

This is the only thing i see see, but nothing is generated after i try to sign in

Error: Undefined constant "IPS\core\modules\admin\applications\ROOT_PATH" (0)

#0 /var/www/html/ips/applications/core/modules/admin/applications/applications.php(1504): IPS\core\modules\admin\applications\applications::_deleteLegacyApp()

#1 /var/www/html/ips/system/Dispatcher/Controller.php(128): IPS\core\modules\admin\applications\applications->delete()

#2 /var/www/html/ips/system/Node/Controller.php(117): IPS\Dispatcher\Controller->execute()

#3 /var/www/html/ips/applications/core/modules/admin/applications/applications.php(126): IPS\Node\Controller->execute()

#4 /var/www/html/ips/system/Dispatcher/Dispatcher.php(169): IPS\core\modules\admin\applications\applications->execute()

#5 /var/www/html/ips/admin/index.php(15): IPS\Dispatcher->run()

#6 {main}

 

This is the only thing i see see, but nothing is generated after i try to sign in

Error: Undefined constant "IPS\core\modules\admin\applications\ROOT_PATH" (0)

#0 /var/www/html/ips/applications/core/modules/admin/applications/applications.php(1504): IPS\core\modules\admin\applications\applications::_deleteLegacyApp()

#1 /var/www/html/ips/system/Dispatcher/Controller.php(128): IPS\core\modules\admin\applications\applications->delete()

#2 /var/www/html/ips/system/Node/Controller.php(117): IPS\Dispatcher\Controller->execute()

#3 /var/www/html/ips/applications/core/modules/admin/applications/applications.php(126): IPS\Node\Controller->execute()

#4 /var/www/html/ips/system/Dispatcher/Dispatcher.php(169): IPS\core\modules\admin\applications\applications->execute()

#5 /var/www/html/ips/admin/index.php(15): IPS\Dispatcher->run()

#6 {main}

It looks like the files haven't been overwritten properly for the upgrade and uploaded properly for the new install. What method are you using to upload the files?

I unzipped it from the server

Please upload a fresh set of files from your client area first of all. If you are then still having issues, please let us know and ensure you access details are up to date.

That did not appear to make a difference. If i try to log in it just refreshes back to "all activity" - If i type invalid credentials it takes me to a new log in screen that says invalid user id/pw and then when i log in there again ti takes me back to all activity without being logged in.

Would ensure that CloudFlare caching is disabled and try again. You may be running into cached pages here if you're logging in and then getting successfully logged in but seeing things still as a guest.

 

Would ensure that CloudFlare caching is disabled and try again. You may be running into cached pages here if you're logging in and then getting successfully logged in but seeing things still as a guest.

I thought about that one the other day, I have the cloudflare stuff turned off - i wish that was it!

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

Done!