Hi, I want to solve a long term problem in our forum. We have problem with uploaded images, that are rotated only by the exif information. By uploading the image, forum sotware does not read the exif informartion to rotate them and the rotation is wrong. 

The result you can se here on our testing topic https://www.peugeot-club.com/topic/105090-test-vlozeni-obrazku/?page=11#comment-2150978 

Can someone help? Thanks

 

Same here:

https://invisioncommunity.com/forums/topic/479702-mobile-photos-are-sideways/

You would need to ensure you have the EXIF PHP extension loaded. Also please test these on our test forum to ensure its not the images.

 

Same here:

https://invisioncommunity.com/forums/topic/479702-mobile-photos-are-sideways/

We are running the same invision version as the user there. The only difference is the environment there

@Marc If I upload this image to the testing forum here it is normal rotation 

 

If I post it on our forum it is rotated 😞 How can I test if the EXIF PHP extension is loaded?  

You would need to speak to your hosting company on this. We can tell you if its loaded, but not if its working, using the requirement checker here

 

I have done the check, but seems to be OK

https://www.peugeot-club.com/ips4.php

Edited January 6Jan 6 by PeugeotClubCZ

This being the case, you would need to contact your hosting company on the issue. As you can see from here, the software rotates correctly when reading the EXIF data, so it can only really be the EXIF part of things

I am having the same problem, not me, but some of the users. This has nothing with version 4 or 5 right? It is a php problem?

The sample picture are rotated wrong in or forum, but ok in this (test)forum.

@PeugeotClubCZ Did the hosting solve it for you? If so, how?

 

This has nothing with version 4 or 5 right? It is a php problem?

That is correct.

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.