Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
January 5Jan 5 Community Expert Typically, we see this when you are using a service like SendGrid and they implement their own click tracking on links. I would suggest disabling that if you are using that service.
January 5Jan 5 Community Expert We do not use any 3rd Party things. Just IPS Stuff! This would be your email provider.
January 5Jan 5 Community Expert Can you check and make sure that your email isnt changing links? What about your email templates, have you made any customising there?
January 5Jan 5 Author I just extended Text. But it was still working after Text changes for weeks! A few weeks ago I got a notice that a Variable or DB- Table ist switched off! I have no access to the DB.
January 5Jan 5 Community Expert I just extended Text. But it was still working after Text changes for weeks! What was the last change done before thi shappened? A few weeks ago I got a notice that a Variable or DB- Table ist switched off! Do you remember the precise notice? I have no access to the DB. Who is your host?
January 6Jan 6 Community Expert If you have changed text in the email template, the first thing you should be doing is reverting that change and testing
January 6Jan 6 Author Is too long ago. More than a year. I do not think that the Text ist the Problem.
January 6Jan 6 Community Expert Is too long ago. More than a year. I do not think that the Text ist the Problem. While I understand what you are saying, there have been many updates since that change you made a year ago. So if the updated template is no longer compatible with what you have added, it would break.
January 6Jan 6 Community Expert The URL to validate the account has been changed, if you edited the template (even adding some simple text, it didn't auto-update correctly with the upgrade and thus returns that error. Compare your edited email template to the default one to find out what changed.
January 6Jan 6 Author Solution I reset everything using the undo function. Now it works again! Thanks for your input! Edited January 6Jan 6 by DesmoWolf
