Migrated servers - Software Configuration question

[Sam Brown]

I just migrated servers (same domain) using this guide. When I got to this Software Configuration step, my AdminCP doesn't seem to display what is being asked for:

Quote

2. Log into your admin control panel and run through the support tools by visiting System>Support>Support, and selecting "something isnt working correctly". You will need to select next only until it states cache has been cleared.

I cleared cache in my adminCP System > Support > Get Support page but can't find any 'Something isn't working correctly' option.

My forum is working so far but I worry it's still pointing to my old server, cause I didn't technically complete the step the way the guide specified.

How will I know if it's now pointing to the new server?

Edited December 31, 2024 by Sam Brown

[Sam Brown]

One of my users just logged in and got an Error 500 error.

And when I visit site from my AdminCP, it works. But when I visit my site from my main website nav bar, it brings up the error. Does this mean it's not reflecting the server move yet?

Edited December 31, 2024 by Sam Brown

[Miss_B]

12 minutes ago, Sam Brown said:

One of my users just logged in and got an Error 500 error.

Can you check your server error logs and see what messages are logged in there most recently?

[Sam Brown]

My server error log (the one under public_html) has these recent messages:

[31-Dec-2024 20:59:08 UTC] PHP Warning:  Attempt to read property "post_title" on null in .../public_html/wp-content/plugins/hide-page-and-post-title/hide-page-and-post-title.php on line 90
[31-Dec-2024 21:00:23 UTC] PHP Warning:  Undefined variable $paged in .../public_html/wp-content/themes/memberoni/templates/blocks/block-contentgrid.php on line 111

(... being my directory)

A new development is that I also just got logged off my AdminCP automatically and now have this error message:

Is my theme the problem then?

Also how do I get back into my AdminCP? I don't have a constants.php file. At least not for Invision when I search for it.

Edited December 31, 2024 by Sam Brown

[Jim M]

You would need to check that the table there is missing. If it is, you’ll need to restore to backup when it was present. 

[Sam Brown]

Ok. How would I be able to tell if my board had moved to the new server already? I noticed in the AdminCP that it was still reflecting the old IP address.

[Jim M]

3 minutes ago, Sam Brown said:

Ok. How would I be able to tell if my board had moved to the new server already? I noticed in the AdminCP that it was still reflecting the old IP address.

You would ask your hosting provider 

[Sam Brown]

My hosting provider had said it had already been moved but the AdminCP still shows the old IP address.

Is this something that only populates sometime after the files and database are migrated?

[Jim M]

4 minutes ago, Sam Brown said:

Is this something that only populates sometime after the files and database are migrated?

No. It would be DNS related probably. If you see the old IP for your server, you’re connected to the old server

[Sam Brown]

Got it. Would this guide still be the right way to migrate my board to another server?

It seems like the migration wasn't done correctly, hopefully doing it again will correct this.

[Jim M]

Yes. That is the correct guide. 

[Miss_B]

12 hours ago, Sam Brown said:

[31-Dec-2024 20:59:08 UTC] PHP Warning:  Attempt to read property "post_title" on null in .../public_html/wp-content/plugins/hide-page-and-post-title/hide-page-and-post-title.php on line 90
[31-Dec-2024 21:00:23 UTC] PHP Warning:  Undefined variable $paged in .../public_html/wp-content/themes/memberoni/templates/blocks/block-contentgrid.php on line 111

Do you have Wordpress installed as well? I am asking because the error messages you posted seem to be related to it rather than Ipb.