Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted November 20, 2024Nov 20 There seems to still be an installation of Invision Community at the URL on file. Before you can change the URL, you must first remove the existing installation. Unfortunately, the one who had the webhost changed the data and I can no longer delete the files to change the license. What can I do in this situation? Thanks
November 21, 2024Nov 21 Community Expert If its still in place at the old location and you have no access, you would need to contact the host of that location to have them removed
November 21, 2024Nov 21 Community Expert I did this and he doesn't want this... Its for yourself to keep your licensed files secure. You could maybe report it to their hosting company
November 22, 2024Nov 22 Author Este pentru tine să păstrezi fișierele cu licență în siguranță. Poate ați putea să-l raportați companiei lor de găzduire The hosting company said they would like to be informed by you to do this. The name of the hosting company is hosteaza.ro
November 22, 2024Nov 22 Community Expert The hosting company said they would like to be informed by you to do this. The name of the hosting company is hosteaza.ro I'm afraid, this is outside our scope of support. As mentioned by my colleague, you are responsible to keep your license secure.
November 22, 2024Nov 22 Author I'm afraid, this is outside our scope of support. As mentioned by my colleague, you are responsible to keep your license secure. and how could I recover my license then? Edited November 22, 2024Nov 22 by Troublesome
November 22, 2024Nov 22 Community Expert and how could I recover my license then? As mentioned by my colleague, you would need to have the current operator of your license key take down the site or have their hosting provider do so. This is your responsibility as a license owner .
