Anyone else having trouble with Downloads file screenshots?

[Esther E.]

URL is fine.

[Adriano Faria]

Just now, Esther E. said:

URL is fine.

Here you go: https://www.sosinvision.com.br/index.php?/category/23-paid-applications/

[Matt]

I see one broken image, is that normal for when this happens?

We'll probably need FTP and ACP. Can you update your client area with those details?

Thanks.

[Adriano Faria]

Just now, Matt said:

I see one broken image, is that normal for when this happens?

That’s the problem. No thumb on category view, downloads index, widgets, etc. The image doesn’t appear on file view carousel too.

[Matt]

Ok, update your license with your FTP and ACP and we'll have to add some debugging and upload a new version and see what is going on.

[Adriano Faria]

12 minutes ago, Matt said:

Ok, update your license with your FTP and ACP and we'll have to add some debugging and upload a new version and see what is going on.

I’ll do it later. 👍

[Adriano Faria]

3 hours ago, Matt said:

Ok, update your license with your FTP and ACP and we'll have to add some debugging and upload a new version and see what is going on.

Done.

@Matt @Esther E.