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Posted

For a few days now, for reasons I don't know, I no longer receive notifications when a new user signs up.

In SPAM there is nothing, email works perfectly and everything seems fine.  And in the admin notifications panel everything is set correctly. 

What do you recommend me to check?

Posted

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

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