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For the life of me I cannot find the compatibility check file here in the community, isn't there a compatibility checker file I need to upload to my server before switching to php 8.1.0

Thanks folks 🙂 

Solved by teraßyte

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Do you have any 3rd party applications or plugins installed? Most likely one of those is not compatible with PHP 8.1.

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Well shoot, that didn't work either, I disable all customizations, apps, plugins, and the site still went down when I set to php 8.1.0

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Those are not what you are looking for.  You need the PHP error log.  

The events listed above are not related to your issue.  

Thanks for that Randy. I'll get it right!

 

Did the System Requirement checker state you were missing anything?

 

Hey Jim, when I run the checker with php 8.0 I get green check marks all down the line. When I run the checker with 8.1 I get a blank white page.

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I know this is unrelated but just showing yall I'm fine on 8.0

Screenshot2024-11-13140528.png.ae63efe1cb858a018b95cf94fb92046a.png

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Hmm, my last post has been hidden for some reason.

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I know this is not something you all have to deal with, looks like I need to go out and get a developer to figure this all out, but just thought I'd keep ya up to speed the correspondence with my host at A2 Hosting, good group of folks by the way. If any php gurus are tracking my issue here, I'd be receptive to you reaching out and giving me a cost to figure this out? Thank you!

ME: Hello folks, the software I have installed is going to require php8.1 for the next upgrade, and the current version has been php8.1 compatible for quite awhile now. When I change my php version from 8.0 to 8.1 my website crashes.
Can you please help me fix this?

A2: I have checked that and indeed it shows errors when set to PHP 8.1. However, I am unable to debug it further, so you will need to ask your developer to check what is actually wrong there. I apologize for the inconvenience; the error message is generic, and I am not seeing any specific error logged here. Debugging can sometimes be tricky, but your developer should be able to handle it since they know the script much better. Please ask them to take a look. Actually, one more thing: I have tried both PHP 8.1 and 8.2, and both versions are throwing errors. However, it seems to be working with PHP 8.3, so please check if that is fully compatible with PHP 8.3.
I have reverted PHP back to 8.0, of course.
Hope it helps. I am of course standing by to provide you additional assistance, if needed. Remember we are here 24/7. Thank you!

ME: Gordon thank you for your help! Appreciate it much. Is there a way I can get a PHP error log for this? The developer is asking. Thank you sir! John

A2: You are most welcome, and I am glad that I could be of assistance. However, the PHP log is a bit tricky thing. I wasn't really able to debug that beyond the generic error as per the (attached screenshot), and I didn't see anything in the logs, so that is a kind of mystery to me. I apologize.
I wish I could be more helpful to you, but that is the situation.

error.thumb.jpg.c1bc0f719e08fad7eb5888b3704612b4.jpg

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My last reply is hidden again 🙂 I'm flagged, and doomed!

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System Log 

thanks Daniel, I'm not seeing any logs for the time frame php8.1 was attempted.

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Give them the link to it and ask them why it isn't working.

Stuart, forgive my ignorance, link to? my domain? Thanks 🙂 

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The requirement checker script you have uploaded

Got it thanks!

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That would suggest your host does not have MySQLi enabled in PHP. That is a requirement for most PHP software you'd ever want to run. They'll need to solve that.

Well holly geesh fricken gobsmack! That was it all along Stuart! That php error really told the story didn't it? Thank guys for sticking through it with me, I greatly appreciate it!

Capture.thumb.JPG.52c4e49e5d2f5cb47d7747b0b3718b10.JPG

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Reply hidden again 🙂 

But I went ahead and enabled GMP PHP so that works fine now too.

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