Mail delivery failed: returning message to sender

Posted October 13, 2024Oct 13

Hello everyone, how can I stop receiving these emails?

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its

recipients. This is a permanent error. The following address(es) failed:

bigendrakoli4335@mail.ru

host mxs.mail.ru[217.69.139.150]

SMTP error from remote mail server after end of data:

550 Message was not accepted -- invalid mailbox. Local mailbox bigendrakoli4335@mail.ruis unavailable:

account is disabled

Edited October 13, 2024Oct 13 by Caputo

October 13, 2024Oct 13

Community Expert

You would need to contact your email provider. Generally, they are the ones who issue the bounce back error to your inbox of who sent it.

October 13, 2024Oct 13

I used to get these too so there is a setting in the ACP to not allow any registrations from certain countries/areas. So if you don't want to allow anybody from Russia to attempt to register for your forum do this...

AdminCP -> Members -> Content Moderation -> Spam Prevention -> Geolocation Settings -> +Add button ->Scroll down to "Russian Federation" -> "Do not allow user to register at all" -> Save

This stopped a lot of it for me, hope it works for you